By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

why does skype on my iphone 4s constantly switch off??

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Casual Adventurer

Having the same problem with my iPad 2 and iPhone 4 both running iOS 5. Skype goes offline by itself and as a result lots of incoming messages/calls are missed.

 

Since there is a long silence over this, i can't help but start thinking that this is rather a political issue. I am a software enginer for quite a long time, and from my expirience it would be nonsense not addressing such a sirious problem in months. This whole situation looks like either Apple is trying to make people start using FaceTime or Microsoft pushing towards WP7. For myself, I rather believe the former because despite Microsoft having done a lot of stupid things lately this one one would be a shere stupidity that is in fact pushing people to switch to Android (unless Skype also becomes unusable on Android).

Message 21 of 39 (6,063 Views)
Casual Adventurer
i doesn't work om my ipad2 neither. keep missing calls
Message 22 of 39 (6,030 Views)
Novel Adventurer

I found out that skype won't go to offline when only 3g is connected. But when wifi is connected then skype shuts off. Amazing, how hard can it be to make skype shift from wifi to 3g and back without going offline, but now. 

 

Apple, Skype little effort, please

Message 23 of 39 (6,013 Views)
Novel Tourist
so it's been how many months and still no official response or fix from skype? WTH! c'mon guys, this is not an app we use to play a game here and there, it's an app we use to communicate for business or personal reasons, like ehem...a phone....so we cannot just sit down and wait, and tell our business and family contacts that we're not ignoring them as it seems we are.
Message 24 of 39 (5,859 Views)
Highlighted
Novel Tourist
Just spent the last two hours on chatting with a skype representative. She dished out everything from, "are you logged into multiple devices?" to "skype logs you out the instant you exit the app." . . . . .REALLY!? There is a reason why skype has multitasking. Whats the point if it logs you out? Anyways, after about two hours, she says, "let me check my sources." and comes back 2 mins later with a link to this page. . . . Then she "elevates the issue to level 2 support. Rest assured this issue will be looked into closely". Yah ok. In summary, i come away knowing I'm not crazy (other people have the same issue) and thats about it.
Message 25 of 39 (5,718 Views)
zos
Novel Adventurer

I got my problem upgraded to tier two with a promise that they would respond to my issue. That was last week. I'm going to wait a week and then email the head of the app development department.

Message 26 of 39 (5,686 Views)
Novel Adventurer
I am encountering the same problem on my 4S - but find that the problem is really down to when Skype running on 3G - works perfectly fine when on Wifi.. I have all the latest software updates and have reset the phone/networks un-installed/re-installed everything and tried it with the wifi turned off.

As most of us have work to do where perhaps there isn't wifi available this is a major problem. My husband is working oversea's at the moment and I flick off line that often during the day we miss eachother because of this issue.

Come on Skype sort this issue out - I am spending at least £40/50 every month trying to talk to my husband so it's not like I am not paying for this service..
Message 27 of 39 (4,926 Views)
Novel Tourist
My girlfriend in China has the same problem with her Iphone. Interesting is the fact that I had the same problem with my Android phone (Samsung Galaxy II). I reverted to an old version and now set off my "auto update" to off. It's now running smoothly for over 6 months. Wonder sometimes who needs updates.
Message 28 of 39 (4,409 Views)
Novel Adventurer
I've found the solution and you won't imagine how simple it is.

[invalid URL]
Message 29 of 39 (4,087 Views)
Novel Adventurer

Did someone answer this question? Have have you learnt since?

It's been more than a half year and I am still having this issue... Does anyone know something?

Message 30 of 39 (2,562 Views)
Discussion Stats