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iPad 2 - Skype - two way video calls not working

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Novel Tourist
i made a Skype video call just now, and the other party was able to see me. However, on my iPad screen I could only see myself. Is this normal for iPad/Skype video calls or do I need to adjust some settings?
Any help appreciated.
Thanks
Message 1 of 86 (59,833 Views)
1 Accepted Solution

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Novel Adventurer
Solution
Accepted by Elaine (Moderator)
‎28-08-2015 11:00

 

This has now been fixed.

When you search for someone to add to your directory, you then add them and a contact request is generated. This contact request states "Please accept me as a contact so we can call and instant message each other."  If your contact does not accept this email, then you are unable to initiate a video call, but you can initate a voice call only.

 

Once they accept, the video becomes available.  Simple as that.  It is obviously a security feature and I am surprised that the techies at Skype have not been on here to explain the behaviour of their application.

 

Good luck and resend out those contacts and ask them to accept you. 

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Message 83 of 86 (31,690 Views)
85 Replies
Former Ambassador

Does the other party see their own video?  I know this may seem obvious but if they're not sending video, you won't see any.

 

If they are sending video you shouldn't have to do anything special to see them.

 

You might try testing using Bill Campell's video test site listed at the top of this forum.  If you can see the video feed from Bill's test site you'll know the problem is with the contact you can't see.

 




Please note: I do not respond to requests for help via Private Message.
Message 2 of 86 (59,776 Views)
Casual Tourist
i dont know , it is not able to call on skype to skype voideo callings , only the paid telephone showing or mobile , sms .
Message 3 of 86 (59,625 Views)
Novel Tourist
I have the same problem. I downloaded Skype for I pad and it still doesn't stream the video. Any solutions?

Nuchum46
Message 4 of 86 (59,579 Views)
Casual Adventurer

Hi,

 

Does anyone have a resolution to this issue?

 

I have updated my iPad 2 OS to the latest (4.3.5), I downloaded the latest skype for iPad (1.0.1273) and I just tried the Bill test echo site (bill-on-skype-video-echo).  I get the exact same behavior as the user who created this thread.  Specifically, the contact can see my video, I can see myself on the iPad but not my contact.  My contact can see both me and themselves.  In addition, I also download skype for iPhone, connected to Bill's test echo site and received video.  For some reason, skype for iPad doesn't work and surprised so many have seen success given very little you can do to screw up!

 

Any thoughts from the skype engineers?

Novel Tourist
I'll add my voice to the chorus singing "What's the deal?" I have the same problem. Video is only working one way. Skype, time to give us some sort of response. Are you working on it?
Message 6 of 86 (59,244 Views)
Casual Adventurer

For those that fall into this camp, I went a away for a few days, and tried it and I can now see video working on my iPad.  I didn't change a single thing - in fact I didn't pick up my iPad in that timeframe - I'm guessing somewhere on the skype network (if that term is correct) the problem was resolved because it certainly wasn't my app that changed.

Message 7 of 86 (59,181 Views)
Novel Adventurer
@zinc1oxide, lucky you. Just tested again and incoming video is still not working.
It's very annoying to see all the advertising on skype for the ipad app but this problem get ignored till weeks.
Message 8 of 86 (59,071 Views)
Novel Tourist
I just used this for first time, and I'm having the same problem. Are Skype ever going to answer these queries?
Message 9 of 86 (58,861 Views)
Novel Tourist
Add me to the list of people with the same problem. I got someone to test with me in the same room so I could see exactly what he can see (both videos) on Iphone, but I only see myself, not him. How can we get an official answer on this?
Message 10 of 86 (58,836 Views)