By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more
- Search results
Search the Community
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
15 results
Sorted by:
30-09-2014
13:24
10 Kudos
During a Skype call (video call or simple audio call) the microphone on my MacBook Air does not work. I have followed many of the previous suggestions including complicated system reboots. No success. I believe this is now something Skype has to fix. I have tried the following: A) com. SpeechSythesisServer has been removed from Activity Monitor. B) Shutting down, removing of Skype app and reloading the app, including restarting my computer C) Skype > Preferences… and then click Audio/Video.... select Internal Microphone https://support.skype.com/en/faq/FA10885/why-can-t-my-friend-hear-me-on-skype-for-mac-os-x D) I have done a hard reboot from cold. Still no microphone working. E) probably the most complicated thing I have done so far is go to the internal Intel sound card and run a program fix/repair through that and it did not work SKYPE !!!!!!! Over to you. This is software problem that needs addressing by the SKYPE team. When is it going to be fixed????
... View more
Labels:
Show results in replies (3)
-
Interesting, Skippy: On my MacBook Air (OS 10.9.4), from which I'm posting this, both Skype...
Interesting, Skippy: On my MacBook Air (OS 10.9.4), from which I'm posting this, both Skype and System Prefs recognize my internal mic (the graph responds when I talk); but on my MacBook Pro (OS 10.9.5) at home, System Prefs recognizes it but Skype Prefs' Audio/Video panel doesn't. Both machines are running Skype 6.19 (452). That tells me that on my MB Pro it's either a Skype or Mavericks problem. You are running 10.6.8--which is still Snow Leopard (10.7 was Lion, 10.8 was Mountain Lion and Mavericks is 10.9). Your OS is at least 3 if not 4 years old. You might have a Mac, Skype and/or hardware problem if even System Prefs doesn't recognize your USB mic. Or the latest version of Skype isn't supported in Snow Leopard (or vice versa).
-
I had the same problem. The solution was to go into Skype Settings 'audio/video' and set the...
I had the same problem. The solution was to go into Skype Settings 'audio/video' and set the microphone to 'same as system'. This is the same microphone, so it shouldn't make a difference, but it does.
-
...preferences --> "Audio/Video" tab --> UN-check the selection for "automatically adjust microphone...
My Mac's microphone works fine, but my Skype test calls were unable to record my voice.
This solution (posted online by someone as a Linux fix) worked for me:
Open the Skype application preferences --> "Audio/Video" tab --> UN-check the selection for "automatically adjust microphone settings"
26-01-2014
19:07
I've been trying for days to find a fix for doing video calls using Skype v6.12. All of the old fixes for OS X 1.8.5 don't work and I haven't been able to find anything on the boards that remotely appears to be a solution for this problem. Has anyone had any actual luck fixing this issue for a MacBook Air 2013 running OS X 10.9.1?
... View more
14-07-2013
03:36
3 Kudos
I am using OS X 10.9 Build 13A510d on a MacBook Air 13" (2011) with Skype version 6.6.0.467 and no matter where I use the video function, it only works once until the next restart of Skype. For example, if I open the settings screen of Skype I can see myself perfectly but after that can't use my camera in a video call. But if I start a normal voice call and then turn my camera on, it works for a few minutes. I can't think of any software or hardware that could cause this issue.
... View more
Labels:
Show results in replies (2)
-
Have you tryed this solution?
http://community.skype.com/t5/Mac/OS-X-10-8-5-brok
e-Video-on-MacBook-Air/td-p/1891729 -
My MacBook Air '13 doesn't see see the camera at all. In the meantime, any suggestions for video...
My MacBook Air '13 doesn't see see the camera at all. In the meantime, any suggestions for video chat, or should I just purchase a PC? This is the third time!
(I just did the latest update, but it didn't help after trying earlier versions)
11-02-2014
20:03
1 Kudo
I am having the following issue: When initiating a call with video, the video feed from the person I am calling will start. Within seconds I will get the apple beach ball icon. My video will start to engage but will never start. Within 30 seconds the entire program will freeze and can only be force quit. Sometimes this will happen within 10 seconds of starting the program. I upgraded to Mavericks three months ago, and this problem started 10 days ago. Here are details on my computer: Macbook Air OSX 10.9 1.3 GHZ Intel Core i5 Memory: 4GB 1600 MhZ DDR3 The webcam used is the internal facetime HD Camera. When in preferences in Skype it sees the camera, but does not activate it (shows a black box where the video feed should be). I have no programs which interact with Skype, and I have checked my computer for all programs outlined here: http://community.skype.com/t5/Mac/Skype-crashing-not-starting-Check-here/td-p/1468175 The situation can reproduced within 15 seconds of every Skype call. It does not go away. The computer has been rebooted several times. I have tried uninstalling and reinstalling the current version of Skype four times. I have also tried older versions of Skype. I have another MacBook Air not running Mavericks which has no issue with Skype. I have logs from Skype First Aid but would prefer to PM it to a moderator. Thanks
... View more
02-01-2014
23:28
Hi folks, I'm seeing a (what seems to be new) issue with the Skype client on Mac Mavericks 10.9.1. When I open Skype and start a video call, the entire client will hang and no video will connect in either direction. The client must be force-killed. The workaround is to open the FaceTime app first, and then open Skype. In this case everything works just as I would expect, with no real issues. Skype Version 6.12 (431) OS X 10.9.1 Build 13B42 MacBook Air mid-2013 model Has anyone else seen this issue? Happy to provide more debugging info as necessary. Debug logs are attached.
... View more
27-05-2014
14:30
Bonjour, tout d'abord afin d'éviter les sempiternels "cherche ailleurs y'a plein de sujets comme le tien", oui j'ai vu qu'il y a plein de topics a ce sujet, oui j'ai cherché pendant environ 2 heures partout sur internet, oui j'ai téléchargé le nouveau plugin Applecamera proposé sur certains sujets pour réparer le probleme, mais je perds patience maintenant et voila la raison de ce topic. Le probleme en tres clair afin d'éviter de perdre du temps: - Macbook air 2013, OS version 10.9.2 - Skype version 6.17.0.477 - Ma camera fonctionne avec tous les logiciels sauf Skype. - Dans les options, il trouve ma camera intégrée "camera facetime HD" mais quand j'essaye de lancer un appel video ça cherche ça cherche et ça trouve pas. - s'il vous plait, aidez-moi ? xD
... View more
04-11-2013
22:21
Hi can anyone help, My Macbook air 13' running mavericks crashes anytime I click to do a voice or video call. Texting works fine.
... View more
Labels:
30-10-2013
02:23
1 Kudo
After installing OS 10.9 Mavericks, I no longer have video with the built-in iSight camera. Every thing else with Skype seems to work fine. Anybody else had this problem?
... View more
Show results in replies (3)
-
...and Chrome installed and not work at all on my MacBook Air with OS 10.9 Mavericks installed without...
I agree with JRG-NL. Why should Skype video work on my MacBook Pro with OS 10.8 Mountain Lion and Chrome installed and not work at all on my MacBook Air with OS 10.9 Mavericks installed without Chrome???
-
I just bought a new MacBook Air with 10.9 Maverick installed. I installed Skype and have the...
I just bought a new MacBook Air with 10.9 Maverick installed. I installed Skype and have the latest version of that (version 6.12). When I try to make a video call, my video screen is blank. But, when I make a video message, the video works fine. I went to camera settings and it gives me the FaceTime camera as the only camera option and the camera preview is black.
HELP!
-
Update to Skype Version 6.9 (701) seems to have solved the problem.
24-05-2014
12:39
Why can’t I send a video message by Skype? When I right click the contact, all other commands are possible but ‘Send video message’ is greyed out and will not respond. I have a Macbook Air with Mavericks, OSX 10.9.3 using Skype 6.17 (477).
... View more
24-10-2013
04:26
Camera works fine in other applications, but Skype does not see it. I've tried all the recommended solutions. (Did update, tried various apple plugins) Apple says ask Skype, but how do ya ask? Anyone have any ideas? Any recomendations for a better video chat ap? Or do I just buy a PC. This is the third time and it's getting old.
... View more
Labels:
Show results in replies (3)
-
...works only intermittently. Can you clarify what hardware you have? Is it a 2013 MacBook Air? Does...
ejh1206 wrote:
I upgraded to Mavericks two weeks ago and am having similar issues. My webcam works only intermittently.
Can you clarify what hardware you have? Is it a 2013 MacBook Air? Does the problem happen after Skype video calls?
Also, which browser are you using? Do you ever use Google Hangouts video?
-
Skype video does'nt work on 15inch Retina on Mavericks either. I was already getting used to 3-way...
Skype video does'nt work on 15inch Retina on Mavericks either. I was already getting used to 3-way calls crashing Skype on Mountain Lion. I am now stuck with a non-working video conferencing application (which I pay for every month). And I didn't install my own drivers or anything.
I am currently looking for alternative solution, it will be hard to persuade collegues to buy macs and use facetime instead.
PS I also tried my external (logitech) webcam: doesn't work either.
-
...to support 64bit video and Apple took out support for 32 bit video. This is simply not true...
bradleydad wrote:
Skype won't work on Newer Macs. Period. It's simple, Skype chooses not to support 64bit video and Apple took out support for 32 bit video.
This is simply not true. While Skype is a 32-bit application, it's wrong to say that Apple intentionally removed support for 32-bit video from any release. It was accidentally left out of 10.8.5 and they released a supplemental update to fix the problem. The relevant plug-in on Mavericks has both 32-bit and 64-bit components.
I have Skype 6.12.0.438 running on OS X 10.9.1 on a mid-2013 MBA right here, and the camera works. This isn't to say that the problem described here isn't happening, but it's not as categorical as you're saying.
The real answer will be for someone who is experiencing this problem to submit logs so we can have a hope of figuring out what's happening.
