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No video on our end

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Novel Tourist
Just tried skype on xbox one. We could see them but they could not see us. The lower right hand mini screen is completely green. When I go into kinect settings, it works in there. Thoughts?
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Staff Moderator

If you see completely green for your own video, then there is an issue with the Kinect sensor (that quite often is only an apparent issue in Skype). You may be able to recover from this by simply disconnecting and reconnecting the sensor from the console. However, you may need to power down and restart your console.



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