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my error message says problem with playback device - what does this mean?

Novel Tourist
 
Message 1 of 31 (59,391 Views)
30 Replies
Former Ambassador

It means Skype has a problem with the device that's selected in Tools > Options > Audio Settings > Speakers.

 

Go to that setting, pull down the arrow next to the Speakers box, and try selecting any other devices available there.




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Message 2 of 31 (59,386 Views)
Casual Tourist
Re: my error message says problemwith playback device - we selected Tools - Options - Audio Settings - Speakers and tried selecting another device but we are still getting the same error
Message 3 of 31 (58,314 Views)
Former Ambassador

What devices are showing when you click on the pull down arrow in the Speakers box?

 

What version of Skype are you running?  Click on Help > About Skype for the specific version number.




Please note: I do not respond to requests for help via Private Message.
Message 4 of 31 (58,296 Views)
Novel Tourist
Version: 5.9.0.114

- Speakers / Headphones (SigmaTel High Definition A...
- Digital Output Device (SPDIF Out) (SigmaTel High D...
Message 5 of 31 (58,075 Views)
Former Ambassador

I would expect the proper choice there would be the top one, "Speaker/Headphones."   Do you get the playback device error when selecting that one?




Please note: I do not respond to requests for help via Private Message.
Message 6 of 31 (58,065 Views)
Novel Tourist

yes mine does.

Message 7 of 31 (52,869 Views)
Novel Tourist
im having the same problem and im using 6.0.0.126
Message 8 of 31 (51,987 Views)
Community Ambassador

nonnakendra wrote:
im having the same problem and im using 6.0.0.126

What device do you see selected for Speakers in Tools -> Options -> Audio settings? Is there more than one option available in the selection box? Can you hear any sound when you press the test button next to this selection box?

Message 9 of 31 (51,960 Views)
Novel Tourist

i dont hear anything with mine

 

Message 10 of 31 (42,191 Views)
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