By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Skype won't let me log in..

SOLVED
Go to Solution
Community Ambassador

Are you connected to the same router/network on all these devices? Have you tried with another connection?

Message 11 of 27 (2,280 Views)
Novel Adventurer

When the problem occured for the first time I was connected to one router with all devices, but had no problem with any other internet based apps. Nevertheless in the meantime I have tried different wifi connection on my phone and also mobile data and the problem persisted. Today in the morning when I tried to log in again everything is back on and worked properly. I have no idea where the problem was but I'm glad it works. Thanks for your response anyway :-)

Message 12 of 27 (2,273 Views)
Novel Adventurer

I am new here I apologize If I am making a mistake

I NEED URGENTLY HELP BECAUSE MY WIFE IS IN rUSSIA NOW NEED TO GET IN TOUCH

Aftert i downloded the new version it keeps circulating i cannot log in 

I do not have Norton

_______________________________

where I can see the reply of thie message?

Message 13 of 27 (2,192 Views)
Casual Tourist
When i try to log in it says: Account_In_Use

So idk...? Being hacked???
Message 14 of 27 (1,940 Views)
Casual Adventurer

PLEASE HELP!!
Skype ran fine for a few days but then my laptop wouldnt start so i had to do a system restore. since then skype WONT load the log in screen. ive tried resetting my IE (Latest version) updated my java. Delted / re installed 10 + times!! Downloaded the old skype and that loaded fine BUT it signed me out saying i had a outdated version that needed to be updated... so i did and the log in screen wouldnt appear again. i installed a patch i found on one of these support things, fix.ccs? i think it was but that has done nothing. im so close to giving up!!!!!!
Cheers.

Community Ambassador

BexyBoo88 wrote:

PLEASE HELP!!
Skype ran fine for a few days but then my laptop wouldnt start so i had to do a system restore. since then skype WONT load the log in screen. ive tried resetting my IE (Latest version) updated my java. Delted / re installed 10 + times!! Downloaded the old skype and that loaded fine BUT it signed me out saying i had a outdated version that needed to be updated... so i did and the log in screen wouldnt appear again. i installed a patch i found on one of these support things, fix.ccs? i think it was but that has done nothing. im so close to giving up!!!!!!
Cheers.


Please,  run the DirectX diagnostics tool.

 

Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.

 

Be aware that you will have to zip this file before attaching it here.

Message 16 of 27 (1,781 Views)
Casual Adventurer

okay im rubbish at this no wonder i cant get skype to work lol. how do i zip it??

Message 17 of 27 (1,777 Views)
Casual Adventurer

Is that it?

Message 18 of 27 (1,774 Views)
Community Ambassador

BexyBoo88 wrote:

Is that it?


Try to uninstall the currently installed Skype version and install Skype 6.14.0.104 version:

 

http://download.skype.com/msi/SkypeSetup_6.14.0.104.msi

Message 19 of 27 (1,764 Views)
Casual Adventurer

okay i'll give that ago. you sure it wont just sign me out because i dont have the lastest version?

Message 20 of 27 (1,761 Views)
Discussion Stats