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Skype can't connect. HOW DO I FIX IT!!!!!!!

Casual Adventurer

Dear Tamim,

i have the same problem and:
-No antivirus installed

-No firewall configured (windows firewall shut down)

-i've already tried old versions, and i have also formatted the disk.

-I tried to open https://apps.skype.com/friendfinder/ and the result (i suppose that there you can find which is my problem) is attached

Thank you

Andrea


Message 121 of 370 (976 Views)
Super Aviator

Please answer all of the following diagnostic questions in your very next reply:

What is the version of Skype program you are on now?
In Skype, Click Help >> About Skype

Are you running the 32-bit or 64-bit version of Windows?
http://support.microsoft.com/kb/827218

Which version of Internet Explorer installed on your PC?
http://windows.microsoft.com/en-US/windows-vista/Find-out-which-version-of-Internet-Explorer-youre-u...

Try to open the page below with Internet Explorer 32 bit and post the result
http://javatester.org/javascript.html

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 122 of 370 (971 Views)
Casual Adventurer

Skype Version: 6.0.0.126

Windows version : 32 bit

IE Version: 9.0.2

 

java attached

 

Thanks

 

 


Message 123 of 370 (961 Views)
Super Aviator

Reset IE.

 

Press WinKey + R to open the Run window

WinKey (the button is located between the left Ctrl and Alt with the Windows logo)

 

 

Type: iexplore.exe and press Enter

 

In IE, Click Internet Options >> Advanced >> Restore Advanced Settings >> Reset.

Mark Delete personal settings >> OK >> restart.

 

Please Run the Cleaning Manager Utility

 

Press WinKey + R to open the Run window

 

type: cleanmgr tuneup and press Enter

select the Temp Internet Files boxes and click OK, then Click Delete files.

 

Exit Skype : From the system tray >> right click on the skype icon and click "Quit"

 

 

Press WinKey + R to open the Run window

 

type: %programdata%\Skype\Apps and press Enter

 

Rename the folder login to login1.

 

Now try running Skype.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 124 of 370 (960 Views)
Novel Tourist

thank you so much aussieboy!!! it REALLY worked... you really made my day! i cant use skype for a week already. you really made me feel so happy. thank you sooooo much !!!

Message 125 of 370 (957 Views)
Casual Adventurer

Still not works.
Temporary internet files is now empty, folder login renamed and i reset all settings on IE following your instructions.


Any other ideas?

 

Thank you

Message 126 of 370 (955 Views)
Super Aviator

try LegacyLogin
http://community.skype.com/t5/Windows/Skype-wont-open-actual-interface/m-p/931822/highlight/true#M68...

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 127 of 370 (953 Views)
Casual Adventurer

No news, it has only changed the interface but "skype can't connect"

Message 128 of 370 (945 Views)
Casual Adventurer

Tamim,

please note that when i type "netstat -n" in cmd, it shows me that the connection with skype server is established.
Very strange!

 

Thanks
Andrea

Message 129 of 370 (941 Views)
Super Aviator

Check Proxy settings

 

http://community.skype.com/t5/General-Discussion/cant-add-contact/m-p/1258858/highlight/true#M62343

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 130 of 370 (938 Views)