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Skype audio splits to both headphones and speakers when using headphones -- how to prevent?

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Casual Adventurer

What I am using:

HP ProBook 4430s

Windows 7 Home Premium

Skype 6.1.0.129

 

What I know of the problem:

1. During Skype calls, all audios from the call go through headphones while all other audio (i.e. youtube, iTunes, etc.) go through the internal laptop speakers.

 

2. Previously, I could listen to both through solely headphones.

 

3. When I am not in a Skype call, the audio works just fine and streams through the headphones when they are plugged in.

 

4. When I enter in a Skype call and click on the Volume Mixer, volume control options appear for both headphones and the laptop speakers.

 

5. Prior to this problem, only one volume control option appeared.

 

6. Skype forces me to use either the laptop speakers or my headphones to hear audio from a call.

  a. If I select to use headphones as the speakers in the audio settings and unplug them, the audio from the call will not stream from the laptop speakers.

     i. Prior to the problem, if I unplugged my headphones, Skype would automatically adjust to stream the call audio from the laptop speakers instead.

 

7. I can force all audio to play through my headphones by disabling my laptop speakers; however, this is only a workaround and not a solution.  If I wanted to use my laptop speakers, I would have to go through the tedious task of re-enabling it every time.

 

8. As far as I know, this problem exists only in Skype and does not affect Google Hangout.

 

My current Skype audio settings are as follows:

Microphone - Integrated Microphone Array (IDT High Audio Definition CODEC)

Speakers - Communications Headphones (IDT High Audio Definition CODEC)

Ringing - Use Selected Speakers

 

Question/What I would like fixed:

Is there a way to stream the audio from only one source?  Skype calls seem to be forcing two different audio devices to stream.  Thanks in advance!


Message 1 of 68 (184,469 Views)
1 Accepted Solution

Accepted Solutions
Casual Adventurer
Solution
Accepted as a solution by nyxacith
‎28-08-2015 11:00

Tried it reverting to an older version of Skype.  Didn't work.

 

But!  I believe I may have found the solution.

 

Here are the steps I took to solve the issue:

 

1. Right click on the audio volume control icon -> Playback devices.  The Sound window and Playback tab should be open.

2. Set Speakers/HP as both the Default Device and the Default Communications Device.

3. Go to Skype>Tools>Audio Settings.  Set Speakers settings to: Speakers/HP (IDT High Audio Definition CODEC).

 

Hopefully this will work for anyone else who has the same or a similar problem.

View solution in original post

Message 5 of 68 (204,112 Views)
67 Replies
Community Ambassador
Casual Adventurer

Thanks for the reply.

 

Okay, so I followed the instructions of the other post.  Right-clicked on the volume control icon to the time and opened up Playback devices.  Speakers/HP is already enabled as the default device.  I tried opening Skype again and testing it to make sure, but during a call, sounds will still stream from the laptop speakers when my headphones plugged in.

 

 

Any other ideas?

Message 3 of 68 (184,415 Views)
Super Aviator

You can revert to older version of Skype 6.0

http://download.skype.com/msi/SkypeSetup_6.0.0.126.msi

Regards,
Tamim
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Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

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Message 4 of 68 (184,403 Views)
Casual Adventurer
Solution
Accepted as a solution by nyxacith
‎28-08-2015 11:00

Tried it reverting to an older version of Skype.  Didn't work.

 

But!  I believe I may have found the solution.

 

Here are the steps I took to solve the issue:

 

1. Right click on the audio volume control icon -> Playback devices.  The Sound window and Playback tab should be open.

2. Set Speakers/HP as both the Default Device and the Default Communications Device.

3. Go to Skype>Tools>Audio Settings.  Set Speakers settings to: Speakers/HP (IDT High Audio Definition CODEC).

 

Hopefully this will work for anyone else who has the same or a similar problem.

Message 5 of 68 (204,113 Views)
Casual Tourist
It seems like the problem is between the old and newest Skype version. Some people got the update automatically and some did not get the update and then when tried to make a call between two different versions, the audio cuts out.
So it seems like either the other has to uninstall the newest version and revert it to Skype 6.0 or the other has to update his Skype into the newest version:
Here is a link for the newest update:
http://community.skype.com/t5/Windows-desktop-client/Skype-Problems-Troubleshooting/td-p/52260

Hope this helped someone
Message 6 of 68 (183,964 Views)
Casual Tourist
This works for me...thanks a lot...
Message 7 of 68 (183,900 Views)
Casual Tourist

Worked beautifully! Thank you very much!!


nyxacith wrote:

Tried it reverting to an older version of Skype.  Didn't work.

 

But!  I believe I may have found the solution.

 

Here are the steps I took to solve the issue:

 

1. Right click on the audio volume control icon -> Playback devices.  The Sound window and Playback tab should be open.

2. Set Speakers/HP as both the Default Device and the Default Communications Device.

3. Go to Skype>Tools>Audio Settings.  Set Speakers settings to: Speakers/HP (IDT High Audio Definition CODEC).

 

Hopefully this will work for anyone else who has the same or a similar problem.


 

Message 8 of 68 (183,619 Views)
Novel Adventurer

.

Message 9 of 68 (183,365 Views)
Novel Adventurer
okay so this solution works for a bit. but now when i play sounds say from youtube, the video audio from the skype call gets sent to my laptop speakers and the youtube video audio stays in my earphones. what do i do? i'd like all audio to say in my earphones
Message 10 of 68 (183,359 Views)