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My Skype is always not responding when I open it

Novel Adventurer
When Ever I open up my Skype it doesn't respond and I can't do anything or click on Anything, Is there any to fix this ?
Message 1 of 81 (58,673 Views)
80 Replies
Community Ambassador

Try to reset all Skype settings.

 

Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.

 

If you are on the latest Skype 6.5/6.6/6.7/6.9 version, then do also this:

 

Go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.

 

Restart Skype.

 

N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Message 2 of 81 (58,651 Views)
Novel Adventurer

I did this as well but it doesn't work. For me, it works just right after I logged in. It also work for the first few hours. I'm on skype for 8 hours or more, and on the 3rd hour onwards it starts not to respond. I tried installing a lower version but it doesn't work as well. I'm getting frustrated since I used Skype for my job. My computer only has a single core processor, would that be the reason why? But it works before.  This only started nextweek. Pls help!

Message 3 of 81 (58,565 Views)
Novel Adventurer

I have same problem this solution isn't working can anyone help?

 I f this helps, every time i rename Skype folder it just makes a new one.

Please help, this is starting to get really annoying.

 

Message 4 of 81 (56,123 Views)
Community Ambassador

buddy_the_king wrote:

I have same problem this solution isn't working can anyone help?

 I f this helps, every time i rename Skype folder it just makes a new one.

Please help, this is starting to get really annoying.

 


Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

Message 5 of 81 (56,105 Views)
Novel Tourist
When I open my Skype it doesn't respond what ever I'm doing
Message 6 of 81 (56,018 Views)
Casual Tourist

this is the message that I get everytime I log in and it says that skype stop working and If I want to search for an online solution. I have tried all of the above and It does not work

Descripción:
Stopped working

Firma con problemas:
Nombre del evento de problema: APPCRASH
Application Name: Skype.exe
Application Version: 6.14.0.104
Application Timestamp: 52f90e3e
Fault Module Name: unknown
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000200
Versión del sistema operativo: 6.1.7600.2.0.0.256.1
Id. de configuración regional: 8202

Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0c0a

Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt

Message 7 of 81 (55,812 Views)
Community Ambassador

Please,  run the DirectX diagnostics tool.

 

Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.

 

Be aware that you will have to zip this file before attaching it here.

Message 8 of 81 (55,807 Views)
Novel Adventurer

I'm getting same kind of error message and when I run the test it says no problems found

 

Message 9 of 81 (52,706 Views)
Community Ambassador

mod.mariejoy.mi wrote:

I'm getting same kind of error message and when I run the test it says no problems found

 


Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

Message 10 of 81 (52,661 Views)
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