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Mic not working with Skype fine with other apps

Casual Adventurer

Hello,

I really have no idea, no idea at all.

I will edit this post if I have a solution because I know how annoying it is to look through everything.

Stats first of all, I have Windows 7 U Ed,

MSI 790FX K9A2 Platinum Motherboard,

Realtek HD Audio Manager,

Skype 5.6.59.110  -- Now Updated to 5.8.0.158

Mic 3.5mm Jack.

I have been having a problem with this for about 2 months now. I haven't been able to get skype to pick up my mic at all. I am able to have other applications to pick it up from Windows Recorder to Audacity 1.3. I have tried to use it in different slots and different mics but skype will not work.

There is a picture attached which shows that my setting are the same and the mic is working on both Windows Recorder to Audacity 1.3. Microsoft can pick it up fine on the properties but skype does not.

Again any help would be awesome and like I said I will edit this if I get an answer so people can see.


Message 1 of 45 (66,685 Views)
44 Replies
Casual Adventurer
Ok just updated skype and that hasn't done the trick.
Now running 5.8.0.158
Message 2 of 45 (66,547 Views)
Casual Adventurer

http://community.skype.com/t5/Windows/Skype-Problems-Troubleshooting-Procedures-Windows/td-p/52260

Done - Uncheck/Disable Compatibility Mode
Done - Reset Internet Explorer to Default
Done - Update your Device Drivers
Done - Clean Skype Folders/Files
Done - Run Basic Computer Maintenance
Done - Complete Uninstall
Done - Remove or Disable Skype Related Add-ons or Programs
Done - Install an earlier version of Skype


OK what next....

Message 3 of 45 (66,537 Views)
Highlighted
Casual Adventurer
Message 4 of 45 (66,531 Views)
Casual Adventurer

Get more help Thank you Your chat has started in a new window, a support representative will be with you shortly.

Your support request summary Help topic and related problem

Technical Problems › Sound problems

 

Boots C. says, Can you please upgrade your Skype application: http://www.skype.com/download/skype/windows/

15:51:41 moltile says, I am currently running 5.8.0.158, is this not the current version? 15:51:52Boots C. says, Thank you.

15:53:57 Boots C. says, In order to resolve your issue, I need to escalate this for you.

15:54:05 moltile says, I have reinstalled current version 5.8.0.158, uninstalled current 5.8.0.158 and installed a previous version 5.6.59.110 then uninstalled previous version 5.6.59.110 and reinstalled 5.8.0.158.

15:54:43 moltile says, Ahh ok. What does "escalate" entail?

15:55:23 Boots C. says, What they will do is to investigate the link that you have provided and why it is affecting Skype.

15:55:53 Boots C. says, Since I have provided the troubleshooting steps and you have done clean installation.

15:57:52 moltile says, Will this process be dealt with on this chat?

15:58:33 Boots C. says, Basically, you will received an email response from them. 16:00:58 Boots C. says, Is there anything else I can help you with today?

16:01:09 moltile says, Should I have an email response now or will I be getting one in the future? 16:01:40 moltile says, And if in the future what would be the timescale for that? 16:02:18 Boots C. says, I cannot provide a specific timeframe but I have noted on the report as urgent.

16:04:03 moltile says, Thank you. Would you be able to provide a general timeframe?

16:04:28 Boots C. says, I am sorry but I do not have the information.

16:05:17 moltile says, That is fine, thank you for your help.

16:05:48 Boots C. says, It's been a pleasure speaking with you today. Thank you for contacting Skype Live Support, have a great day. We value your feedback. Please be aware that we will ask you a few questions after closing the chat window about your experience with us today. Once you are ready please click on the "Exit" button.

 

 

So no help there then.

Message 5 of 45 (66,516 Views)
Community Ambassador

In Windows Sound panel -> Enhancements select the option: Disable all sound effects.

 

I don't know why, but sometimes this can help.

Message 6 of 45 (66,501 Views)
Casual Adventurer

Hey thanks for the reply,

I have attempted to fiddle with the enhancments on the properties page. It has not been successful. Any other suggestions would be helpful.

Message 7 of 45 (66,494 Views)
Novel Tourist

get an external mic

 

Message 8 of 45 (63,335 Views)
Novel Tourist

I was having the same issue and I think I fixed it.

Inside Control Panel, I went to Sound -> Communications


That tab says: Windows can automatically adjust the volume of different sounds when you are using your PC to place or receive telephone calls. When Windows detects communications activity

I answered "Do nothing" instead of the default "Reduce by 80%" and it looks like it's working now.

Message 9 of 45 (61,620 Views)
Casual Tourist

I just solved this problem on my computer. My mic was dead, but only on Skype. I noticed that this problem started after an update from Skype and things may got screwed around by updating. Sign in to Skype, Click your "Tools" tap then click "Option" then on Audio Setting make sure you click on you current mic and then "save"

 

Message 10 of 45 (60,931 Views)
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