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Facebook connection issues

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Community Manager

Users who have linked their Skype and Facebook accounts are experiencing issues connecting with their Facebook contacts in Skype. These issues are the result of a change to the way Skype connects to the Facebook service.

 

We have included a fix in the latest version of Skype, which is now available on the Skype download page.

 

If you are still experiencing issues connecting to Facebook after downloading the latest version, let us know in the comments.


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Message 1 of 257 (113,035 Views)
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Community Manager
Solution
Accepted as a solution by Claudius
‎28-08-2015 11:00

Please make sure you are using the latest version - currently 6.9.0.106. You can check your version in the menu "Help -> About". If you are running an older version please manually download and install the latest Skype version.

NB: The "Check for updates" features will not yet prompt for the 6.9 update.


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Message 17 of 257 (8,587 Views)
Novel Adventurer
Solution
Accepted as a solution by Claudius
‎28-08-2015 11:00

Finally fixed! I had removed the Skype app from my FB account (FB contacts disappear from Skype), re-add the App on FB, then sign back into FB thru Skype. Everything good. Mark as solution if this helps you. :robotvery-happy:

 

Looks like per NormanM it was a FB issue, which is now resolved.

 

To remove app > FB home > Apps > more > Edit > Remove App

(wait for Skype to remove FB contacts)

 

To readd app > search for "skype" in FB > Go to App > a blank screen appears (normal)

 

Now in Skype > Contacts > Contact Lists > Facebook > Connect to Facebook > login > okay (3 times) > Connect to Facebook > DONE!

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Message 139 of 257 (3,635 Views)
256 Replies
Community Manager
Message 2 of 257 (109,376 Views)
Novel Adventurer

Hey, I'm using Skype 6.9.0.106 and I'm still getting the error "Your friend is now offline. They may not have received this meesage." even though they are online and they did receive the message. Also, I get the "Not delivered yet." icon next to the message.

 

So yeah, it hasn't been fixed yet.

Message 3 of 257 (112,072 Views)
Novel Tourist

Still having issue with connting to Facebook. I have the lastest edtion of Skype for windows 8 adn I am still having issul.

Message 4 of 257 (111,283 Views)
Casual Tourist

I did the latest update and my facebook feed isn't showing up at all?

Help

Message 5 of 257 (111,269 Views)
Novel Adventurer

Dario.GdR wrote:

Hey, I'm using Skype 6.9.0.106 and I'm still getting the error "Your friend is now offline. They may not have received this meesage." even though they are online and they did receive the message. Also, I get the "Not delivered yet." icon next to the message.

 

So yeah, it hasn't been fixed yet.


Same thing here... and just now that i thought the duplicate message bug was fixed and i was finally able to use facebook on skype again ;/

Message 6 of 257 (109,658 Views)
Novel Adventurer

Having real difficulty signing in since downloaded latest version.

Have changed password 3 or 4 times now, can get to my account page, but can not get to contacts and text.

Message 7 of 257 (108,747 Views)
Casual Tourist

Claudius wrote:

Users who have linked their Skype and Facebook accounts are experiencing issues connecting with their Facebook contacts in Skype. These issues are the result of a change to the way Skype connects to the Facebook service.

 

We have included a fix in the latest version of Skype, which is now available on the Skype download page.

 

If you are still experiencing issues connecting to Facebook after downloading the latest version, let us know in the comments.



Claudius wrote:

Users who have linked their Skype and Facebook accounts are experiencing issues connecting with their Facebook contacts in Skype. These issues are the result of a change to the way Skype connects to the Facebook service.

 

We have included a fix in the latest version of Skype, which is now available on the Skype download page.

 

If you are still experiencing issues connecting to Facebook after downloading the latest version, let us know in the comments.


just had my account unblocked after a long week-new password but now no contacts,no call phones option.whats going on????


 

Message 8 of 257 (107,770 Views)
Novel Adventurer

The FaceBook connection was working fine yesterday. I just upgraded to the newest version of Skype(6.7.0.120) and it still won't connect to FaceBook. I haven't changed anything. I'm using Windows8 firewall, antivirus and antimalware.

Message 9 of 257 (104,446 Views)
Community Ambassador

wfelter2000 wrote:

The FaceBook connection was working fine yesterday. I just upgraded to the newest version of Skype(6.7.0.120) and it still won't connect to FaceBook. I haven't changed anything. I'm using Windows8 firewall, antivirus and antimalware.


Have you tried to update to the very latest 6.9.0.106 version?

http://download.skype.com/msi/SkypeSetup_6.9.0.106.msi

 

http://community.skype.com/t5/Windows-desktop-client/Facebook-connection-issues/m-p/1962633#M189373

Message 10 of 257 (104,379 Views)