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Can't find my contact list

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Novel Adventurer

A long time ago, all was well. Now I have uploaded an update and cannot find how to start. My contact list is missing and there seems to be no way to get started. I am registered OK and have credit. What do I do ??

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Community Ambassador
Solution
Accepted by Claudius (Community Manager)
‎28-08-2015 11:00

Have you actually installed Skype program on your computer?

 

http://www.skype.com/go/getskype-full

 

You can't see your contacts or make calls from your Account page on Skype.com. You need to start Skype program installed on your computer and login to this program.

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Message 2 of 74 (56,907 Views)
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Community Ambassador
Solution
Accepted by Claudius (Community Manager)
‎28-08-2015 11:00

Have you actually installed Skype program on your computer?

 

http://www.skype.com/go/getskype-full

 

You can't see your contacts or make calls from your Account page on Skype.com. You need to start Skype program installed on your computer and login to this program.

Message 2 of 74 (56,908 Views)
Novel Adventurer

Many thanks. I had the program installed but not activated. Happy new year !

Message 3 of 74 (53,436 Views)
Novel Adventurer
Hi I have Skype on the kindle fire HD and signed in but can't find contacts or how to look for new contacts - anyone help please
Message 4 of 74 (50,903 Views)
Novel Adventurer

I don't know how  to find my contact list from my old skype account ?

Message 5 of 74 (49,622 Views)
Novel Adventurer

What program?

Message 6 of 74 (49,618 Views)
Casual Tourist

I have just logged in to skype but can't see my contact list

Message 7 of 74 (49,551 Views)
Community Ambassador

friendoftrainma wrote:

I have just logged in to skype but can't see my contact list


What is the version of Skype program installed on your computer? In Skype go to Help -> About Skype.

Message 8 of 74 (49,531 Views)
Novel Adventurer
I am correctly registered, following all hints, when I log in should be on page that gives heading for Contacts, not, just how to pay for phone calls!
Message 9 of 74 (49,436 Views)
Community Ambassador

Clan wrote:
I am correctly registered, following all hints, when I log in should be on page that gives heading for Contacts, not, just how to pay for phone calls!

Are you logging in Skype application installed on your computer or to your Account page on Skype.com? The last will not work. See this:

https://support.skype.com/en/faq/FA11098/getting-started-with-skype-windows-desktop

 

Message 10 of 74 (49,429 Views)
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