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About my skype acoustic

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Novel Adventurer

Hey.I use skype for more that 1 year but before a few days a problem came up.Well some friends were calling me and when i got to the call, my friends could hear me but i could not hear anyone.I checked the headset and worked correctly.I tried to unnistal skype and then unstall again but the same results.Also i made another account but nothing. Pls help me Ty

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Community Ambassador

There is a known issue with Razer Kraken headsets and the latest 7.32 Skype versions. Skype is planning to release a fix in one of the forthcoming updates.

 

https://community.skype.com/t5/Windows-desktop-client/Can-t-hear-other-people-in-call-headset-Razer-...

 

Several users reported that Razer Kraken headset works when reverting to the previous 7.31.0.104 version.

 

http://download.skype.com/msi/SkypeSetup_7.31.0.104.msi

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Community Ambassador

Are you using Razer Kraken headset?

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Novel Adventurer

Yes,I use Razer Kraken 7.1 Chroma why?

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Community Ambassador

There is a known issue with Razer Kraken headsets and the latest 7.32 Skype versions. Skype is planning to release a fix in one of the forthcoming updates.

 

https://community.skype.com/t5/Windows-desktop-client/Can-t-hear-other-people-in-call-headset-Razer-...

 

Several users reported that Razer Kraken headset works when reverting to the previous 7.31.0.104 version.

 

http://download.skype.com/msi/SkypeSetup_7.31.0.104.msi

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