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windows 8 webcam doesn't work

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Casual Adventurer

Hey there!

So that's my problem: I've got my new pc with windows 8 on it and called a friend on skype. I saw him perfectly but he told me that, even though my webcam seemed to be working perfectly, he wasn't able to see me. Is that because he has an older version of skype than this one? Afterwards I checked webcam and everything but it seemed to be alright...

 

Thanks!

Message 1 of 14 (7,289 Views)
13 Replies
Super Aviator

Ask your friends to reinstall latest skype with this link

http://www.skype.com/go/getskype-full

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 14 (7,284 Views)
Casual Adventurer

should it work then?

Message 3 of 14 (7,281 Views)
Super Aviator

I am not sure. But Skype recommends it.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 4 of 14 (7,276 Views)
Casual Adventurer

still doesn't work... and i can't find any settings and instructions because it's windows 8...

Message 5 of 14 (7,242 Views)
Former Ambassador

Are you running the "Metro" version of Skype from the Windows store, or the desktop version?




Please note: I do not respond to requests for help via Private Message.
Message 6 of 14 (7,231 Views)
Casual Adventurer

The app store one. I tried to download the normal desktop one but it told me that I could only get the app store version - and on that one it's impossible to even find any settings and stuff -.- windows 8.....

Message 7 of 14 (7,198 Views)
Casual Adventurer

ok I've managed to install the dt version now so tomorrow we will see if it works like this. thanks for the help guys!!

Message 8 of 14 (7,187 Views)
Super Aviator

Please use the direct link (see my first post) to download the latest versions of skype

i gave you the offline installer. just click on the link i have given above, and download it on your "desktop"


when you got it, double click on it (run) and start installation.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 9 of 14 (7,187 Views)
Former Ambassador

Try this link:  http://www.skype.com/go/getskype-full  The desktop version works here.

 

If you can't install the desktop version, I'm at a loss. 




Please note: I do not respond to requests for help via Private Message.
Message 10 of 14 (7,183 Views)
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