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skype opens to a background with no login please help

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Novel Adventurer

I unistalled skype the add or remove prgrams and reinstalled the latest version and check for updates which there are none. So why is my skype opening to a skype blue sky with skype name in top left and rainbow bottom right with no login options.. last night i was on and this morning nothing please help

Message 1 of 22 (1,397 Views)
21 Replies
Community Ambassador

The problem is with your Internet Explorer and JavaScript.

 

Please, answer first these questions:

 

What version of Windows are you on? Is it 32-bit or 64-bit?

 

http://support.microsoft.com/kb/827218

 

Go to Windows Start and in the Search box type winver.exe and then press Enter.

 

What is the version of Internet Explorer installed on your computer?

 

In Internet Explorer go to Help -> About Internet Explorer.

 

 

P.S. Please, don’t say that you are not using Internet Explorer. This is irrelevant. Skype depends on Internet Explorer.

Message 2 of 22 (1,385 Views)
Novel Adventurer

windows 7 64bit

Message 3 of 22 (1,380 Views)
Former Ambassador

You need to also answer what version of Internet Explorer you're using.  IE 8 or IE 9?




Please note: I do not respond to requests for help via Private Message.
Message 4 of 22 (1,372 Views)
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Novel Adventurer

ie 9

Message 5 of 22 (1,369 Views)
Former Ambassador

Ok.  Try these steps created by user ruwim to correct your problem:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\SysWoW64>

 

If this is not the case, then at the Command Prompt type: cd c:\windows\SysWoW64 and press Enter.

 

Once you see C:\Windows\SysWoW64>

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE 32-bit version) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 




Please note: I do not respond to requests for help via Private Message.
Message 6 of 22 (1,367 Views)
Novel Tourist

Iv got the same problem with my skype but I have windows 7 32Bit and IE9 would i just follow the same steps??

Message 7 of 22 (1,362 Views)
Former Ambassador

Slightly different for your configuation:

 

Go to Windows Start -> All Programs -> Accessories -> Right click on Command Prompt, select 'Run as administrator'.

 

The Command Prompt window should show:

 

C:\Windows\System32>

 

If this is not the case, then in the Command Prompt type:  cd c:\windows\system32 and press Enter.

 

Type this and then press Enter:

 

regsvr32 jscript.dll

 

Next type this and press Enter:

 

regsvr32 jscript9.dll

 

After each Enter you should receive a message saying that DllRegisterServer in XXX.dll succeeded.

 

Reboot your computer.

 

Make now the test showing if your Internet Explorer can execute JavaScript.

 

Open in your Internet Explorer (no other browser but only IE) this page:

 

http://www.mistered.us/test/alert.shtml

 

Click on the “Simply Click This Button” button and watch the response.

 

 




Please note: I do not respond to requests for help via Private Message.
Message 8 of 22 (1,301 Views)
Novel Adventurer

 

I am running Windows 7 64 bit version with IE 9 (32 bit version) and I have the same problem.  Followed the procedure above, but I get an error message at the second regsvr32 command - regsvr32 jscript9.dll - saying the module was loaded, but the DllRegisterServer failed with error code 0x80004005.

 

Could you please help with that?

 

Message 9 of 22 (1,294 Views)
Former Ambassador

I suggest you uninstall IE 9.  See if you can then signin to Skype with IE 8 remaining.  If so, reinstall IE 9 and see if you can still signin to Skype.

 

http://windows.microsoft.com/en-US/windows7/how-do-i-install-or-uninstall-internet-explorer-9




Please note: I do not respond to requests for help via Private Message.
Message 10 of 22 (1,291 Views)
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