Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Info on all installed devices should be available in this file.
Be aware that you will have to zip this file before attaching it here.
First look for any driver updates (especially video and sound) for your laptop model.
Also, what Firewall and Antivirus /security applications are installed on your computer?
Checked and seems like all drivers are up-to-date.
I am running F-Secure Anti-Virus for workstations.
Would that be a problem?
AskBeen.com guys posted best solution for this which covers skype crashing, crashing on startup and some more skype problems too. Click Here for Solution of Crashes Skype on Startup
Please can anyone help me? I had been using Skype for so many year now with the same computer. I am using Windows 7 & suddenly Skype started to always not respond. On the 1st hours of using Skype, it works fine but it started to freeze. I reinstalled different versions of Skype it it keeps on freezing still. On the event viewer, here's what it says;
The program Skype.exe version 18.104.22.168 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: dc8
Start Time: 01ceea329d425ac8
Termination Time: 10817
Application Path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report Id: c3f33e4a-562c-11e3-b9d0-002522ab0745
I already disabled some of my application that is starting automatically when Windows starts..I had also updated my Windows already. Please help!
I use Windows 7 and dont have NVIDIA but still crashes. What would i do? Please help me!
My Icons on Control Panel:
Flash Player, Intel® GMA Driver for Mobile
Java, Multi-finger (I am on laptop)
RemoteApp, Speech Recgnition
VIA HD Audio Deck, Windows CardSpace
Windows Defender, Windows Update
Automatic run (bad english + its in bulgarian), Administrative Tools
Archives and Restores, System Restore
Date and time, Indent. Archive Manager (I am in bulgarian i told)
Device Manager, Display
Home groups and share, Windows Firewall
Start Menu, Mouse
Index Options, Internet Options
Mail, Programs and Components
Default Programs, First steps
Work center (the one with the flag)
Region and language
Parent Control, System (the one like My Computer with a YES symbol on monitor)
Telephone and modem
Color Control, Devices and Printers
Center for mobility (word from mobile) of windows
Center for connections and sharing
Center for synchronization (the green ball with two arrows)
Center for easy access, Fonts
Thats what i see on my control panel (didnt added some of the icons, at all they are not about this i search out) and its in bulgarian and i didnt named it correct.
Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for the recent error messages with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.
Faulting application name: Skype.exe, version: 22.214.171.124, time stamp: 0x536b4342
Faulting module name: d3d9.dll, version: 126.96.36.199, time stamp: 0x5348e8f9
Exception code: 0xc0000005
Fault offset: 0x00002bb6
Faulting process id: 0x1e98
Faulting application start time: 0x01cf84053b5a7c20
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Program Files (x86)\Skype\Phone\d3d9.dll
Report Id: 8679f933-eff8-11e3-8634-08606ef011ef