By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Why do I keep getting signed out of Skype?

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Adventurer

Why does Skype keep signing me out? This happens several times a day?

Message 1 of 9 (937 Views)
8 Replies
Super Aviator

Are you logged into Skype / Messenger on any other devices?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 9 (931 Views)
Casual Adventurer

This is a relatively new (very bad) behavior. I have a Skype phone system connecting to a PC application via USB, as well as using it on my laptop and iPad. In addition, my wife also sometimes uses it. We have SkypeIn and SkypeOut and use it as our main phone system. I also have another Skype phone system, this one has its own access point. They all need to use the same account and all need to work. 

Message 3 of 9 (892 Views)
Novel Adventurer

This morning I was not automatically signed into Skype when I turned on my computer. I signed in and my contacts list came up, a couple of seconds later Skype closed and went back to the sign in screen.

 

I am running Windows 7 ans there was a software update last night.

Message 4 of 9 (613 Views)
Casual Adventurer
This is more than ridiculous! I can see there about 670 people complaining about the same problem and Skype to my mind does nothing. How can Skype instill confidence to its users with no problem solving? We rely on this service which does not meet expectations. And some of us like myself pay subscriptions for our calls.. We cannot depend on your service if our PCs and iPads sign us out with no warning. And may I ask about Skype's silly question when one signs in "please keep me signed in". This is SO POOR. You better do something about it and reimburse us for our subscriptions.
Message 5 of 9 (336 Views)
Community Ambassador

lisabob1981 wrote:
This is more than ridiculous! I can see there about 670 people complaining about the same problem and Skype to my mind does nothing. How can Skype instill confidence to its users with no problem solving? We rely on this service which does not meet expectations. And some of us like myself pay subscriptions for our calls.. We cannot depend on your service if our PCs and iPads sign us out with no warning. And may I ask about Skype's silly question when one signs in "please keep me signed in". This is SO POOR. You better do something about it and reimburse us for our subscriptions.

http://heartbeat.skype.com/2014/09/i_keep_getting_signed_out.html

 

Open your Skype account settings page:

 

https://secure.skype.com/portal/account/settings

 

If your Skype account is linked with Microsoft account, then try to unlink them.

 

https://support.skype.com/en/faq/FA12211/how-do-i-unlink-my-skype-and-microsoft-or-facebook-accounts

Message 6 of 9 (327 Views)
Casual Adventurer
I do not wish to disassociate my skype account from my Microsoft account. If I do that I cannot benefit from the free 60 min credit they offer me as a client of Office 365.
As Skype is now owned by Microsoft, Microsoft should make sure these issues work. Skyoe was much better run before Microsoft took over.
Message 7 of 9 (322 Views)
Community Ambassador

Without Microsoft you would not have "the free 60 min credit they offer me as a client of Office 365".

Message 8 of 9 (318 Views)
Casual Adventurer
Your answer is not professional and does not solve the problem of being constantly signed out. Microsoft offers the 60min free calls via Skype to attract people subscribing to Office 365 which they pay for. They should jolly well make sure that the bonus offer they propose works properly.
Message 9 of 9 (310 Views)
Discussion Stats
  • 8 replies
  • 938 views
  • 1 kudo
  • 6 in conversation