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Skype tells me 'Skype Home unavailable'

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Novel Tourist

Hi. 


When I sign into Skype with my account it says
'Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.'

I tried to delete Skype from my computer and then reinstall it, but it still says the same. 
Also I can't send requests to others and I can't get their requests either. 

The funny thing is though, that it works just fine on my iPhone. 


Message 1 of 38 (52,970 Views)
1 Accepted Solution

Accepted Solutions
Super Aviator
Solution
Accepted as a solution by anjaanjans
‎28-08-2015 11:00

Make sure your connection status is set to online.

 

 

 

try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

 

now try running skype

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

View solution in original post

Message 2 of 38 (54,032 Views)
37 Replies
Super Aviator
Solution
Accepted as a solution by anjaanjans
‎28-08-2015 11:00

Make sure your connection status is set to online.

 

 

 

try to Reset Internet Explorer settings.

http://support.microsoft.com/kb/923737

 

try to delete temporary internet files

http://support.microsoft.com/kb/260897

 

now try running skype

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 38 (54,033 Views)
Casual Adventurer

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.
Message 3 of 38 (52,563 Views)
Community Ambassador

lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

What Firewall and Antivirus applications are installed on your computer?

Message 4 of 38 (52,557 Views)
Super Aviator

lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

have you tried to reset you internet explorer settings? add Skype application to your antivirus / firewall ... exclusion/trusted programs lists.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 5 of 38 (52,532 Views)
Casual Adventurer

Yes I have tried all that you sent to me .. and still will not log me into skype, keeps telling me I am not connected to internet, but as you can see, I am on internet sending this thru the skype website

 

Message 6 of 38 (52,485 Views)
Super Aviator

lkwdcherri wrote:

Yes I have tried all that you sent to me .. and still will not log me into skype, keeps telling me I am not connected to internet, but as you can see, I am on internet sending this thru the skype website

 


What anti-virus application or security suite is installed on your PC?

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 7 of 38 (52,481 Views)
Casual Adventurer

i have norton internet security is this part of the problem

 

Message 8 of 38 (52,442 Views)
Novel Tourist
The problem is that you have the skype new version, try usin a computer with an older version and you will be adding contacts again. When they updated the new version they built this problem for us users. Hopefully they will update their professionals to stop building us problems.
Message 9 of 38 (52,313 Views)
Novel Adventurer

lkwdcherri wrote:

I tried the info that Tamin sent to me and I still am not connecting and when I click on "online", it still shows my status as the skype symbol as white with a bluish line around it and the center moving as like it is trying to connect and the same message as before.

Skype Home unavailable

Skype Home is unavailable at the moment. Check back later to see your news and alerts.

It's easy to start a conversation on Skype:

  • Choose a contact and start talking
  • Call a phone or mobile from the dial pad, or send an SMS.

 

 

Message 10 of 38 (50,872 Views)
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