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Skype installation "Fatal Error" for Windows XP

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Casual Tourist

It all started when i updated skype it said:

Fatal Error
Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)

 

Then when i deleted it and reinstalled it, it said the same thing please help me !!! 

Thank you

 

15 Replies
Community Ambassador

The only what you need to do in order to solve this issue is to update your Windows XP installation to Service Pack 3.

 

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

 

The GetLogicalProcessorInformation function was first introduced in Windows XP with Service Pack 3 and was not present on older Windows XP installations.

Highlighted
Novel Adventurer

italias wrote:

It all started when i updated skype it said:

Fatal Error
Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)

 

Then when i deleted it and reinstalled it, it said the same thing please help me !!! 

Thank you

 


plezzzzzzzzzzzzzzzzzz:

Community Ambassador

arifsaleem4 wrote:

italias wrote:

It all started when i updated skype it said:

Fatal Error
Failed to get proc address for GetLogicalProcessorInformation (KERNEL32.dll)

 

Then when i deleted it and reinstalled it, it said the same thing please help me !!! 

Thank you

 


plezzzzzzzzzzzzzzzzzz:


In order to solve this issue you need to update your Windows XP installation to Service Pack 3.

 

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

 

The GetLogicalProcessorInformation function was first introduced in Windows XP with Service Pack 3 and was not present on older Windows XP installations.

Casual Tourist

skype fatal eror

Novel Tourist

plz help us to take out this error,XP fatal error

Casual Tourist

i have a proble with instaling skype .fatal error

please help me

Community Ambassador

f1981 wrote:

i have a proble with instaling skype .fatal error

please help me


What exactly is this "fatal error" saying?

Novel Tourist

please help me to install skype in my pc

Novel Tourist

fatal error

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