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Skype home unavailable

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Novel Adventurer

Hi, my Skype video calling has been going perfectly until a few weeks ago........the message 'Skype home unavailable.  Check back later to see your news and alerts' comes up every time so I can't video call my friends.   I have uninstalled Skype and then reinstalled it but I'm still getting the same messge.    Can anyone help me get this sorted, I'd be most grateful.

Thanks

Gail

 

 

EDIT : title/message case changed

Message 1 of 83 (74,189 Views)
82 Replies
Community Ambassador

You should check your connection status. How does the status icon located left to your name look like? It should be solid green with a white checkmark inside. Try to change the connection status using the dropdown arrow next to this icon.

Message 2 of 83 (74,169 Views)
Novel Adventurer

Thanks ruwim, I'm not getting that message now.   'Video call' is greyed out, all my contacts are offline but am I correct in thinking that if one of them came online and I want to contact them, I would be able to if I selected 'video call'?

Gail

 

P.S.  I'm not sure what Kudos means at the bottom of the email, can you explain please.  I do know the meaning of the word kudos....thanks

Message 3 of 83 (74,158 Views)
Community Ambassador

Video call button should be available if a contact is Online and of course, if you webcam is working.

 

Kudos is just a kind of appreciation for providing a helpful answer or advice.

Message 4 of 83 (74,151 Views)
Novel Adventurer

Okidoki........thanks a lot

 

Message 5 of 83 (74,148 Views)
Novel Tourist

Discovered similar error message and dealt with successfully as you recommended.  Thank you very much for your help.

Message 6 of 83 (73,125 Views)
Casual Tourist

Never thought of looking at my status button. Glad there are people there quicker than I am

Message 7 of 83 (73,098 Views)
Novel Adventurer

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?

Message 8 of 83 (72,218 Views)
Community Ambassador

gaynor016 wrote:

Hi sorry to bother you, but I'm getting that message as well, and when I go into the icon selection list next to my name I've just got arrows going round and round in a grey circle!  I've tried to change status to online, but nothing happens!  Any suggestions please?


What Firewall and Antivirus applications are installed on your computer?

Message 9 of 83 (72,216 Views)
Novel Adventurer

Haven't got a clue, total novice to computers/skype.......how do I find out?  I've got a Toshiba Satellite C6070D-11K, installed with E2 Vision, Windows 7, Toshiba Easy Media, Dual Core and AMD Graphics and Energy Star........if that means anything to you?  Sorry to be such a technophobe!

Message 10 of 83 (72,208 Views)
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