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Skype desktop windows 8.1

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Community Ambassador

MarsShalL wrote:

Názov chybujúcej aplikácie: Skype.exe, verzia: 6.7.59.102, časová značka: 0x51f0e4c4
Názov chybujúceho modulu: msvcrt.dll, verzia: 7.0.9600.16384, časová značka: 0x52158ff5
Kód výnimky: 0xc0000005
Odstup chyby: 0x0000b1b0
Identifikácia chybujúceho procesu: 0x8e8
Čas spustenia chybujúcej aplikácie: 0x01ceccb6324fee99
Cesta chybujúcej aplikácie: C:\Program Files (x86)\Skype\Phone\Skype.exe
Cesta chybujúceho modulu: C:\WINDOWS\SYSTEM32\msvcrt.dll
Identifikácia hlásenia: 7179ee06-38a9-11e3-be8b-6817297921cd
Celé meno chybujúceho balíka:
Identifikácia chybujúcej aplikácie vzhľadom na balík:


There are several other reports with the same error message (Faulting module: msvcrt.dll):

 

http://community.skype.com/t5/Windows-desktop-client/Skype-for-Desktop-stops-working-when-trying-to-...

 

http://community.skype.com/t5/Windows-desktop-client/skype-not-working/m-p/2013329/highlight/true#M1...

 

http://community.skype.com/t5/Windows-desktop-client/Skype-crashes-on-Windows-8-1-Professional/m-p/1...

 

http://community.skype.com/t5/Windows-desktop-client/Skype-has-stopped-working/m-p/2019771#M195359

 

 

The solution seems to be to install .NET framework 3.5 from add windows features.

 

http://community.skype.com/t5/Windows-desktop-client/Skype-crashes-on-Windows-8-1-Professional/m-p/1...

 

http://msdn.microsoft.com/en-us/library/hh506443.aspx

Message 11 of 55 (17,006 Views)
Casual Adventurer

Problem solved !

 

In my case, there was absolutly problem with .NETFramework 3.5. When I try to install it, there was no action in my computer, so I try to check it in Windows Features window. It was checked corretly, so first I unechekced .NETFramework 3.5, hit ok. After that I re-checked it and wuala, it works for my skype desktop properly.

 

Thanks.

Message 12 of 55 (16,973 Views)
Novel Adventurer

the same issue. HP ProBook 4540s all drivers installed - OS Win8.1. Skupe crshed and could not start.

When this bag will be fixed? 

Message 13 of 55 (16,693 Views)
Community Ambassador

E.R. wrote:

the same issue. HP ProBook 4540s all drivers installed - OS Win8.1. Skupe crshed and could not start.

When this bag will be fixed? 


Open Windows Event Viewer -> Custom Views -> Administrative Events. Look for the recent error message with timestamp corresponding to Skype crash. Copy and paste here the text from the General tab.

Message 14 of 55 (16,677 Views)
Novel Adventurer

Faulting application name: Skype.exe, version: 6.0.73.126, time stamp: 0x509ce70f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x44240f42
Faulting process id: 0x18a0
Faulting application start time: 0x01ced4a69a8c3647
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: unknown
Report Id: ea460192-4099-11e3-9bfc-74e543761d88
Faulting package full name:
Faulting package-relative application ID:

Message 15 of 55 (16,664 Views)
Community Ambassador

Try first to update your Skype to the currently latest 6.9.0.106 version using this msi-installer:

 

http://download.skype.com/msi/SkypeSetup_6.9.0.106.msi

Message 16 of 55 (16,661 Views)
Novel Adventurer

thank you, new version installed and working fine!! 

Message 17 of 55 (16,658 Views)
Novel Adventurer

I have absolutely no tech knowledge but skype desktop hasnt been working right for a long time, with windows 8.1 I can't even IM people who are offline i just get that swirling icon, video call options are frequently not available and yet i can still call the echo service. I'd appreciate some help with this.

Message 18 of 55 (16,600 Views)
Community Ambassador

JKer wrote:

I have absolutely no tech knowledge but skype desktop hasnt been working right for a long time, with windows 8.1 I can't even IM people who are offline i just get that swirling icon, video call options are frequently not available and yet i can still call the echo service. I'd appreciate some help with this.


Offline messaging has not been available on Skype for very long time now. The same with video calling to Offline contacts. It's not any special Windows 8.1 issue.

Message 19 of 55 (16,597 Views)
Novel Adventurer

Which would be fine but its stopped me from being able to IM with even online contacts, which seems something new to the windows 8.1 update

Message 20 of 55 (16,592 Views)
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