By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Skype Won't Download

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Casual Adventurer

Hey guys. I have a Dell Inspiron with Windows 7. I have had Skype on here before, but I  uninstalled it because it wouldn't ever sign me in. 

 

I have tried and tried to reinstall it I don't know how many times. Each time I try, it gets to what looks like the end, but it never finishes. I've waited almost an hour, but it still won't finish downloading. In about the middle of installing, a message pops up asking me to close out of applications when I don't even have anything running. I've tried choosing both options, one being that it will automatically close them for me and the other restarting the system once Skype downloads, but it still never finishes downloading.

 

In several instances, an error message pops up and says "Error reading File." I can't exactly remember which file, but I know it had the word PHONE in it.

 

I've looked up this problem online already. I've tried restarting, shutting down my computer. I went back and uninstalled any Skype aspect I had on my computer, but it still doesn't work.

 

Am I just never going to be able to use Skype? Help.

Message 1 of 22 (5,780 Views)
21 Replies
Community Ambassador

What antivirus software are you using?

Message 2 of 22 (5,503 Views)
Casual Adventurer

Trend Micro.

Message 3 of 22 (5,492 Views)

A new version has just been released:


Please click the "Get Skype" link at the top upper left of this page and download the normal version of Skype, NOT the beta version to get this new version.

About Me You can also use a IP Camera as your camera for Skype video Example Instructions
Message 4 of 22 (5,490 Views)
Casual Adventurer

I am trying that right now, but this error message just popped up. And this is after shutting down my security progam. It says:

 

Error writing to file:

C:/ProgramDate/Skype/Apps/login/static/images/headerBg.png. Verify that you have access to that directory.

 

I have no idea what that means...

Message 5 of 22 (5,481 Views)

Please check your malware protection and allow the Skype install. Worse case, disable it to do the install ("Note: Please do NOT do any internet surfing if you do this until you re-enable it").

About Me You can also use a IP Camera as your camera for Skype video Example Instructions
Message 6 of 22 (5,476 Views)
Casual Adventurer

I've already tried that. I turned everything off when I did that download. As well, Skype freezes up my computer every time it fails so I have to shut it down.

Message 7 of 22 (5,472 Views)
Casual Adventurer

And now I can't even try to download Skype, because it won't let me download it without signing in. And when I try to sign in on my laptop, it says I can't do it because I have cookies disabled in my browser, and I have no earthly idea what that even means.

Message 8 of 22 (5,461 Views)

Did you finish the install of the latest version? Did it start? Does it freeze?

About Me You can also use a IP Camera as your camera for Skype video Example Instructions
Message 9 of 22 (5,459 Views)
Casual Adventurer

Yes it starts, and it gets to what looks like the very end, but then it never finishes. It says it's still responding, but I can't ever pull anything else up when it downloads and it won't close so I have to turn off my computer.

Message 10 of 22 (5,445 Views)
Discussion Stats
  • 21 replies
  • 5781 views
  • 2 kudos
  • 8 in conversation