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Skype Name not found

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Novel Adventurer

I've tried adding 3 different friends who's nicknames I know and I can't for some reason.

I keep getting the "Skype Name not found" and "No matches found" for the full name. 

What ever happened to the old way of searching for people? I haven't used Skype in a while, but I remember adding contacts was easier. Did you have to change it and make it more complicated and frustating? I mean, there was nothing wrong with it, did you do it on purpose just to annoy people?

Message 1 of 19 (11,980 Views)
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Community Ambassador
Solution
Accepted as a solution by ipwn2012
‎28-08-2015 11:00

Have you checked your connection status? Is it "Online"?

View solution in original post

Message 2 of 19 (12,668 Views)
18 Replies
Community Ambassador
Solution
Accepted as a solution by ipwn2012
‎28-08-2015 11:00

Have you checked your connection status? Is it "Online"?

Message 2 of 19 (12,669 Views)
Community Ambassador

:bigsmile:y):

Message 3 of 19 (11,863 Views)
Novel Adventurer

Hi everyone

I have the same problem since today.  I can't find the people I am looking for and I am absolutely sure their Skype name is correct.  It keeps telling me 'Skype Name not Found'  The same for email and full name.  My status is 'online'.

 

Help please

 

Cheers

Bianca

Message 4 of 19 (11,721 Views)
Novel Tourist
Thanks. I came here with exactly the same problem and it was resolved. Nice going dude!
Message 5 of 19 (11,056 Views)
Novel Tourist
i have the same problem but i dont know why
Message 6 of 19 (9,972 Views)
Novel Tourist
YES, you must be online to add contacts!!!!
Immediately i went online, i recieved the contact request and visa versa... they recieved mine!!!
Thanks for the advice guys!
Message 7 of 19 (9,352 Views)
Novel Adventurer

I have given my skype name to people who want to add me to their contacts, but my Skype name if is not found when they do a search.

 

I have also tried searching for my Skype name and it is not found.

 

My Skype name and my proper name are set to public in my profile.

 

How can this be resolved please?

Message 8 of 19 (9,081 Views)
Community Ambassador

parbrook wrote:

I have given my skype name to people who want to add me to their contacts, but my Skype name if is not found when they do a search.

 

I have also tried searching for my Skype name and it is not found.

 

My Skype name and my proper name are set to public in my profile.

 

How can this be resolved please?


If your Skype Name is ”parbrook”, then there is no problem with searching for your Skype Name using the ”Add a contact” window. Have you entered your Skype Name in the “Skype Name” textbox of the “Add a contact” window and is your connection status on Skype Online? The status icon next to your name must be solid green with a white checkmark inside.

 

Message 9 of 19 (9,075 Views)
Novel Adventurer

Yes, I have been trying this - and my Skype name is not parbrook.

 

I am on-line and have been on-line when people have been searching for me.

My contacts have found me in the past, but my skype name no longer comes-up in a search (either by me, or prople looking or me).

 

I do keep receiving contact requests, but these are from ladies I do not know.

 

A search for my real name or Skype name comes-up with someone else with the same name, but this is not me and it is not my Skype name.

 

I wonder if it is related to my account having been hacked last week?

Skype suspended my account, because it had been hacked to make phone calls to far away places.

After sorting this out, I was told that my account was operating normally and I have certainly been using it.

There does not seems be any to make contact with Skype, which is why I came on to this forum.

Message 10 of 19 (3,399 Views)
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