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Skype Fatal Error, (KERNEL32.dll)

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Casual Adventurer

The only what you need to do...?

Community Ambassador

If you can't install Service Pack 3 on your computer, then you may uninstall the currently installed Skype and install the previous 6.6.0.106 version.

 

http://download.skype.com/msi/SkypeSetup_6.6.0.106.msi

 

After installing this version, make sure to disable the Automatic updates:

 

Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

Message 12 of 358 (144,639 Views)
Novel Adventurer

Fatal Error during Skype installation

Message 13 of 358 (144,540 Views)
Novel Adventurer

 Skype Fatal Error, (KERNEL32.dll)

Casual Adventurer

i have got the same problem but i m using windows xp service pack 2 isnt skype 6.7 version doesnt support win xp 2, or i have to use xp 3 to fix my problem,  please give me alternative solution with out re install my windows service pack 2 to service pack 3


and i have tried to download microsoft offline updates from http://www.microsoft.com/en-us/download/details.aspx?id=24 but finally i got an error showing a ms\g box "

Message 15 of 358 (144,519 Views)
Community Ambassador

ahmedfarooqi wrote:

i have got the same problem but i m using windows xp service pack 2 isnt skype 6.7 version doesnt support win xp 2, or i have to use xp 3 to fix my problem,  please give me alternative solution with out re install my windows service pack 2 to service pack 3


and i have tried to download microsoft offline updates from http://www.microsoft.com/en-us/download/details.aspx?id=24 but finally i got an error showing a ms\g box "


Skype 6.7 is not compatible with Windows XP without SP3 installed. The last Skype version that might work with system without SP3 installed is version 6.6.0.106

 

http://download.skype.com/msi/SkypeSetup_6.6.0.106.msi

Message 16 of 358 (144,485 Views)
Novel Adventurer

Thanks a lot for the fix for this issue... This got work for me... Seems i should better to disable automatic skype update...

Message 17 of 358 (144,457 Views)
Novel Tourist

Thanks, It worked for me,

Message 18 of 358 (132,930 Views)
Novel Tourist

skype fatal error,(KERNEL32DLL)

Message 19 of 358 (132,842 Views)
Community Ambassador

napierski wrote:

skype fatal error,(KERNEL32DLL)


In order to solve this issue yuo need to update your Windows XP installation to Service Pack 3.

 

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

 

The GetLogicalProcessorInformation function was first introduced in Windows XP with Service Pack 3 and was not present on older Windows XP installations.

Message 20 of 358 (122,974 Views)