I found the file and renamed it. When you say restart skype, you just mean to double click on the icon to open it? If so, it still does nothing.
What Windows system are you on (XP, Vista, Windows 7, is it 32 or 64-bit)?
On your computer open this folder:
Do you see there the Skype application file (Skype.exe). If so, then try to double click on this file.
This is one of the so-called “tuff cases”. Have you tried to re-boot your computer? Sometimes such a simple action can help.
it wouldn't be such a big deal except this has been the greatest way for my family to talk with my husband in afghanistan
thanks for your help
The only else what I can suggest is to try to create the so-called “portable” installation. I’m not sure if this will work for you, but you may try.