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MY SKYPE KEEPS CRASHING

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Novel Tourist

Uh, I can't do anything at all. After sign in, my skype crashes everytime

Message 1 of 48 (39,513 Views)
47 Replies
Novel Tourist

i can't complete my video call....after a few seconds i can see and hear the other party i called...but my skype will crash..and if i retry to go online will get same symptoms?

can somebody help?

Message 2 of 48 (39,377 Views)
Novel Tourist

Yeah, I crash wheever I enter a call. I've tried re-installing it, and everything. Windows will just say "Skype has stopped working"

 

Message 3 of 48 (39,101 Views)
Novel Tourist
same here
Message 4 of 48 (38,292 Views)
Novel Tourist

wow me to.. what do i do???? iv tried everything

Message 5 of 48 (38,046 Views)
Novel Adventurer

Try uninstall your skype first, and then update for the last skype version there's a beta version somewhere here (5.7) take a look and see if it fixes the problem for now...  i recommend u to do the following...

 

first uninstall it completely then go to your

 

C: root / program files (x86) or simple program files... and make sure theres no skype folder after the uninstall process. then install a program to clean your registry system entries and maybe fix previously problems. I recommend (Ccleaner) and you can find it at  http://www.piriform.com/go/ccleaner.com  after do these 3 steps.

 

1 - Uninstall skype

2 - Check the program files/ program files (x86) (skype folder) If "yes" delete the folder

3 - Download the registry cleaner (Ccleaner) http://www.piriform.com/go/ccleaner.com

4 - Run it clean the system

5 - download the beta (Last version 5.7)

6 - Install and Pray!

Message 6 of 48 (38,007 Views)
Super Aviator

Cnorris1992 wrote:

Uh, I can't do anything at all. After sign in, my skype crashes everytime


Uninstall the current version of Skype, then reinstall the new Skype 5.7 beta version. See if it helps.

 

Download Skype 5.7 Beta for Windows:

 

http://www.skype.com/go/getskype-beta-full/

 

If not resolve this issue, then

 

Please do a Skype reset:

 

1. Ensure that "Show hidden files and folders" is switched on.

Click Start and then Run Type "control folders" and click OK. In the View tab, ensure that Show hidden files and folders is enabled

 

2. Exit Skype : From the system tray >> right click on the skype icon and click "Quit Skype"

 

3. Click Start >> Run Type: %appdata% Delete folder "Skype".

 

4. Re-run Skype

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 7 of 48 (37,916 Views)
Novel Adventurer
Resetting Skype by deleting that folder helped me... On the downside, it did indeed reset everything, but that's fine, as long as I get it to work again.
Message 8 of 48 (37,879 Views)
Super Aviator

JaykeBird wrote:
Resetting Skype by deleting that folder helped me... On the downside, it did indeed reset everything, but that's fine, as long as I get it to work again.

Thanks for the feedback and Have a Great New Year.


 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 9 of 48 (37,860 Views)
Novel Tourist
will reseting my skype get rid of my contacts as well?
Message 10 of 48 (37,747 Views)
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