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I can't uninstall Skype.

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Novel Adventurer

So I wanted to get the new update for skype 6.0. I still had 5.10 at the time so i went to update it. It said "The older version of Skype 5.10 cannot be removed. Contact your technical support group." And then i get a Skype information pop up that says "Installing Skype failed; code 1603 A fatal error occurred during installation." So I tryed support and got nothing useful so I figure I could just uninstall my current Skype and then re-install the up to date one. So then I go to Control Panel\Programs\Programs and Features and click Skype and proceed to try and uninstall it. And get a message saying, "The feature you are trying to use is on a network resource that is unavailable. 

 

Click the OK to try again, or enter an alternate path to a folder containing the installation package 'Skype.msi' in the box below.

 

C:\ProgramData\Skype\{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}\ "

 

So then I didnt know what was going on since this has never happened to me before. Then I went on to try and delete all the skype folders manually. Once I that and deleted it all I downloaded the skype installer and ran it. Then I get "The older version of Skype 6.0 cannot be removed. Contact your technical support group." And the got the same "Installing Skype failed; code 1603 A fatal error occurred during installation." message. Now im Skype-less and pissed off at the fact that nothing is working........seriously is it that hard to delete something off my computer?!?! > Anyway if anyone can help me fix this I would be so greatful. Thanks

Message 1 of 25 (63,486 Views)
1 Accepted Solution

Accepted Solutions
Super Aviator
Solution
Accepted as a solution by Blackdragon2124
‎28-08-2015 11:00

Uninstall skype with Program_Install_and_Uninstall troubleshooter

 

Download and Run the Program_Install_and_Uninstall troubleshooter >> Click Accept

 

 

Detect problems and apply the fixes for me (Recommeneded)

 

 

Select Option Uninstalling

 

 

Select Skype >> Next

 

 

Click Yes, try Uninstall

 

 

 

You’ll see Fixed (Green Tick) >> Next

 

 

Yes the problem has been fixed >> Next

 

 

Click Close.

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.

View solution in original post

Message 2 of 25 (69,484 Views)
24 Replies
Super Aviator
Solution
Accepted as a solution by Blackdragon2124
‎28-08-2015 11:00

Uninstall skype with Program_Install_and_Uninstall troubleshooter

 

Download and Run the Program_Install_and_Uninstall troubleshooter >> Click Accept

 

 

Detect problems and apply the fixes for me (Recommeneded)

 

 

Select Option Uninstalling

 

 

Select Skype >> Next

 

 

Click Yes, try Uninstall

 

 

 

You’ll see Fixed (Green Tick) >> Next

 

 

Yes the problem has been fixed >> Next

 

 

Click Close.

 

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 2 of 25 (69,485 Views)
Novel Adventurer
Thank you so much!!!! This has made my day. I can't even begin to show my thanks. You're the best!!
Message 3 of 25 (63,463 Views)
Super Aviator

You are very welcome and thank you for your feedback.

Regards,
Tamim
__________________________________________________________________________________________
Location - Dhaka | Bangladesh - Standard Time Zone: GMT/UTC + 06:00 hour

If one of my replies has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Message 4 of 25 (63,461 Views)
Novel Adventurer
Bingo. Worked this time. I was afraid it would uninstall my contact list but it didn't. Thanks.
Message 5 of 25 (62,691 Views)
Novel Adventurer

Go to FileHippo.com,then download "Revo Uninstaller". Afterwards,look on the top bar for "Hunter Mode",click on that option to activate the "Crosshairs" icon. Open the Skype apllication,then drag the crosshairs onto it and click uninstall. It's that easy.

Message 6 of 25 (61,071 Views)
Casual Tourist

Thanks very much the previous posted ssolution didn't work for me but this one worked perfectly.y):

Message 7 of 25 (59,100 Views)
Novel Tourist
This was really helpful! Thanks a lot
Message 8 of 25 (57,399 Views)
Novel Tourist

Bill Gates bought SKYPE and starting to mess with everything.  The same old Bill... How are his programmers?  You read, you discuss, you call tech centre and a good product is turned into garbage by MS.  Other examples are Outlook, HotMail and now SKYPE.  I was able to run the new version still around but every time to reboot my MacBookPro I go through the same agony... trail and error.   No direction, guidance, service provided.   Yap I am pissed off too!  *LOL*

 

Message 9 of 25 (56,430 Views)
Novel Adventurer

I have the same problem but when running the uninstaller, it reads error message 8004FE2C?? 

I am only able to use SKYPE v 5.1

 

Please help OBIWAN

Message 10 of 25 (54,766 Views)
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