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GetLogicalProcessorInformation fatal error

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Casual Adventurer

Hi ,

after the latest update, skype no longer works on my desktop (on the iphone it's fine)

I have IE8 , also tried to install it again, but nothing.

When I try to open skype  I get a "fatal error" pop up

Please help

 

Message 1 of 12 (1,492 Views)
11 Replies
Community Ambassador

daniapo wrote:

Hi ,

after the latest update, skype no longer works on my desktop (on the iphone it's fine)

I have IE8 , also tried to install it again, but nothing.

When I try to open skype  I get a "fatal error" pop up

Please help

 


What exactly is the "fatal error" saying?

Do you have Service Pack 3 installed?

Message 2 of 12 (1,484 Views)
Casual Adventurer

It says  " Failed ti get proc address for GetLogicalProcessorInformation (kernel 32.dll)

Message 3 of 12 (1,471 Views)
Casual Adventurer

I just found out that I may not be able to install SP3 because  I'm on a 32 bit

is it correct?
 then I can no longer  use skype on my desktop??

 

Message 4 of 12 (1,468 Views)
Community Ambassador

daniapo wrote:

I just found out that I may not be able to install SP3 because  I'm on a 32 bit

is it correct?
 then I can no longer  use skype on my desktop??

 


No, this is not correct. You can install SP3 on 32-bit Windows XP.

 

http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

Message 5 of 12 (1,465 Views)
Casual Adventurer

I followed the instruciton to install  SP3 but it didin't work

Is there a way I can install the previous version  of Skype?

 

Message 6 of 12 (1,442 Views)
Community Ambassador

daniapo wrote:

I followed the instruciton to install  SP3 but it didin't work

Is there a way I can install the previous version  of Skype?

 


The last version that may work without SP3 installed is 6.6.0.106.

 

http://download.skype.com/msi/SkypeSetup_6.6.0.106.msi

 

 

Message 7 of 12 (1,439 Views)
Novel Tourist

ooo

 

Message 8 of 12 (998 Views)
Casual Adventurer

The link for the 6.0 version worked and I used skype fine for a year. This morning it did an authomatic update and now Ihave the same issue with the fatal error

Your link no longer works, can u send it again please?

Message 9 of 12 (775 Views)
Community Manager

Download links for older Skype versions are not provided any longer.

You should look at getting the upgrade to SP3 done ( http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3 )... But given that support for XP has ended I recommend upgrading to a newer Windows version now.


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