By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Chat messages won't send

Go to Solution
This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving

Same problem here.  I do have the latest version of skype.  I don't know if all of my contacts do as well, but most of them do too.  It is not a temporary issue.  One week agao, my messages stopped being sent, only to my skype contacts.  Chatting to my Facebook friends yields no issues whatsoever.  I have tried Skype's "Complete Uninstall," available on the web page, but still have the same issue.  Tried switching myself to  offline, as well.  I have tried quitting and restarting Skype, as well as my computer itself.  Nothing has worked.


I am running the latest version of Skype (just downloaded again today) on my Windows XP Dell Latitude D530.  I have had Skype for over a month with no issues until last week.  I enjoy using Skype, and would like to do continue doing so.  I hope that the techs and programmers can learn how to fix problems soon.  Thanks!

Message 21 of 69 (27,819 Views)
Casual Tourist
What a stupid program, it feels I'm wasting my money. I have a similar problem but in the opposite way: I recently installed this thing on Windows 7 64-bits and never ever update the chat history, I can't receive massages. On my android tablet works fine though.
Message 22 of 69 (27,767 Views)
Novel Tourist
Found a way to fix it in my case.
My skype stopped sending messages for 3 weeks, it turned out that I had a message that had failed sending before, and skype wouldn't send any more recent messages until that one had sent.
Go into tools>options>privacy and clear your history. That sorted it for me and for a few of my mates that had the same problem.

Good luck.
Message 23 of 69 (27,753 Views)
Novel Adventurer




Message 24 of 69 (27,703 Views)
Novel Adventurer

Hey Skype employees. FIX YOUR PROGRAM!!! I am still waiting to send a message from 3 weeks ago!!!

Message 25 of 69 (27,645 Views)
Novel Adventurer

I am having the same problem. Tried to download a voice mail message left for me and got the downloading circle thing for 3 hours. Finally had to shut down my computer. Now when I tried to get the message again it says

"the file can not be opened as the transfer has been cancelled"


So if you ever cancel a transfer, no matter how long the transfer takes, or even accidentally, you will never get the message.

Thanks Skype. Thanks for nothing.

Message 26 of 69 (27,588 Views)
Novel Adventurer


Same essential problem here.  It seems to affect a groupchat I belong to the worst, maybe because people have different versions of Skype in use, but it will be going along fine and then for no apparent reason everything stops.  And I will routinely be unable to successfully post again for hours and hours, even after clearing all history (set to 'no history' anyway), deleting all cookies, quitting and re-starting, and all that jazz.  Like everyone else, my internet connection is fine in the meantime (and I even clear my browsing history several times a session to keep it from cluttering things up).  I enjoy Skype, but this is getting to be a really frequent problem and is very frustrating.  Please help.

Message 27 of 69 (27,570 Views)
Honorary Adventurer

Try this.


1. Stop any and all running Skype Client programs on your system.

2. Using your Windows Control Panel Add/Remove Programs uninstall Skype, when prompted to save your history, choose yes.

3. Using Run ("What you use to view files with") do:
If you find a file called shared.xml right click on it and choose delete.

4. If you see a folder for the Skype name with the problem, click on it. If you see a file called Config.xml right click on it and choose delete.

5. Using Run search:
Right click on the Skype folder and choose delete.

6. Re-install the latest version of Skype:
Skype Client


-If I answered your question then please give "KUDOS" and mark it as a "SOLUTION" so others can find help.
Message 28 of 69 (27,514 Views)
Novel Adventurer

I have been having the issue of my messages NOT going thru to one person on my contact list (located in a different country).  The person shows online. I see their mood, their avatar, etc.  So, I do not believe they have blocked me; however, in the past 3 days, no messages will go thru to this contact. I just get the little grey swirly circle.


So, I have decided to try your solution.  Guess what, I was not prompted to save my history, so I lost everything.


I am now re-installing skype.  I have zero hope this will fix my problem, but I wanted to let you know that your solution is not accurate.


ETA.  Just reinstalled. Nope, problem still there....

Message 29 of 69 (27,196 Views)
Novel Tourist
i did not work
Message 30 of 69 (26,604 Views)