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An error occurred while attempting to create the directory: C:\Users\owner\AppData"

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Casual Adventurer

I keep receiving this message

 

An error occurred while attempting to create the directory: C:\Users\owner\AppData"

 

anyone knows how to fix this?

Message 1 of 47 (14,342 Views)
46 Replies
Former Ambassador

What are you doing when you get that error?  Installing Skype or trying to run it?

 

edit:  If you're getting that message while trying to install Skype, download the full installer for the latest veresion here:  skype.com/go/getskype-full

 

After downloading that .exe and saving it to your hard drive, run it and see if it generates the same error message.  If it does, try right clicking on the .exe and clicking on Run as administrator.

 

 

 

 

 




Please note: I do not respond to requests for help via Private Message.
Message 2 of 47 (14,334 Views)
Casual Adventurer

everytime I try to install it

Message 3 of 47 (14,329 Views)
Former Ambassador

Ok.  I edited my earlier answer but didn't get it posted before you replied.  Try that full installer (unless you already are) and see if that solves the problem.




Please note: I do not respond to requests for help via Private Message.
Message 4 of 47 (14,327 Views)
Casual Adventurer

it didn't work, I still receive the same error

Message 5 of 47 (14,321 Views)

Please try ununinstalling Skype using the Windows Control Panel Add/Remove programs.

 

When/if prompted to save any history, choose the don't save option. Try to re-install Skype again. What happens?

 

Curious, are you using a Windows User Id that is an administrator Id, or a normal Windows User Id?

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Message 6 of 47 (14,316 Views)
Casual Adventurer

I have Windows 7, and I did uninstall it, but after that the message kept showing up everytime I try to reinstall it again

am on Admin user

Message 7 of 47 (14,308 Views)

What drive is Windows installed on C: or another?

 

If Windows is installed on the C: drive, Can you try to install the beta version instead?

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Message 8 of 47 (14,303 Views)
Community Ambassador
I might be wrong but the issue is most likely related to missing permissions for the C:\Users\WinUserName\AppData folder. If this is the case, then not only Skype but all other programs which need to access this folder will not install properly. In order to locate this folder one has to type %appdata% in Windows Start Search box and press Enter. Right click on the AppData folder, select properties and Security tab. Select in turn all the user names listed there. Should be something like SYSTEM, your win user name and Administrators. For each of the users look for which permissions are given for this folder. If some permissions are missing, then click Edit and change to Allow. You will only be able to do this if you have Administrative privileges.
Message 9 of 47 (14,296 Views)

Yes, this is why I wanted to make sure that the Windows installation was in fact on the C: drive first.

 

Because, one would think if this is permission based, that it would have shown errors during other application installs in the past.

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Message 10 of 47 (14,292 Views)
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