By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

> LANDLINE PHONE NUMBER AS CALLER ID

SOLVED
Go to Solution
Routine Adventurer

Thanks, so what's the solution then?

Message 11 of 36 (2,432 Views)
Moderator

Hi, Paulroberts,

 

Apologies for not mentioning.  Unfortunately, fixed line (or land-line) numbers can not be used by Skype as a Caller ID number for the reason noted previously in this thread: Skype sends an SMS message to the mobile number to verify that the mobile number is a.)  yours, and that b.) you received the SMS verification code.

 

Fixed line/land line numbers can not receive SMS messages, so therefore a fixed line number can not be used for Caller ID.

 

Regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 12 of 36 (2,382 Views)
Casual Tourist

Please can a Skype moderator reply to this.  I have just bought a subscription only to find that it is useless as I cannot currently verify caller ID with a mobile, only my landline.  Please cancel the money I have paid, which apparently must be used in one month..the rest of the subscription I believe I have cancelled. It's stupid to be required to have a mobile for verification.

Message 13 of 36 (2,358 Views)
Novel Adventurer
Hi Elaine,

Your answer is adequate but does not give a y hope for a solution. I have been waiting for three weeks to see if Skype would offer some hope that this situation would be investigated, and a solution developed and implemented. Please, Skype developers, there are many of us who want the be edits of a Skype Land Line caller ID. Surely, it is not THAT difficult to set up something.
Novel Adventurer

Exactly. Elaine is again simply explaining the problem, just like Patrick did in the first socalled "reply" to this thread back in November 2012, but we are still waiting for a SOLUTION, so that landline users of skype can also display their caller id - surely, it must be possible to develop an alternative to text messaging for the verification procedure? 

Message 15 of 36 (2,309 Views)
Moderator

Greetings, everyone,

 

Yes, you are correct: all I (and Patrick) did was confirm the situation as it stands.  I know of no forthcoming changes to this protocol.  If a paradigm shift were to occur, anything by way of announcements would probably appear in the Skype blogs (  http://blogs.skype.com/ ) or as part of a software update.

 

Kind regards,

Elaine

 

P.S. @Onions: please contact Skype Customer Service directly.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service

As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 16 of 36 (2,251 Views)
Highlighted
Novel Tourist

Glad to know someone is listening.  I would love it if this feature were available.  Without it, I can't use Skype as a solution for my business.

Message 17 of 36 (2,113 Views)
Novel Tourist
That's a choice not a blocker. Google Voice as a clever way (sarcasm) of getting around that self imposed restriction. Instead of sending an SMS, it calls (what a concept) the number you provide. It audibly reads a verification number that you then enter into your account and voila. You've validated the telephone number as one you own or at least have access to. For practical purposes it works similarly to the Skype SMS choice only it's a truly universal way to validate your number. As in it works with ANY NUMBER NOT JUST MOBILE.
Casual Tourist
Hello Elaine, has there been any progress in allowing a landline number to become the caller id yet? I find that people do not pick up when they see a California area code rathe than the local PA code. It is indeed very frustrating
Message 19 of 36 (1,548 Views)
Moderator

Hi, Deedp, and welcome to the Community,

 

Unfortunately, there is no news to share on this topic.   That California number is probably one of several generic caller IDs assigned by the local telephone company as the call leaves the Skype network and is routed through their switch to its final destination.

 

Kind regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 20 of 36 (1,491 Views)
Discussion Stats