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recd *** AUTOCALL™ ATTENTION REQUIRED *** is this spam?

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Novel Tourist

Hey there experts,

 

I am totally new to SKYPE and have gotten 3 'calls' saying I am required to go to [invalid URL] to protect my computer. Is this for real? or am I being sent to a scammer website? Am not brave enough to go to the site without knowing one way or the other. Thanks for your help.

 

Patricia

Message 1 of 15 (7,305 Views)
14 Replies
Staff Moderator

patricia949 wrote:

I am totally new to SKYPE and have gotten 3 'calls' saying I am required to go to [invalid URL] to protect my computer.


Hello,

This is a well known SCAM. Do not respond otherwise your computer will be infected.

Block the user. We never contact customer like that.

Thank you.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 2 of 15 (7,287 Views)
Novel Tourist

When I block these spam calls......I always check a box "Report Abuse" ....does anything happen with this?

 

The spam calls are getting more annoying all the time......several within a short period of time......always disturbing my work station.

 

Isn't there anything Skype can do about this?

 

Pat

Message 3 of 15 (7,268 Views)
Staff Moderator

pkeegan wrote:

1. When I block these spam calls......I always check a box "Report Abuse" ....does anything happen with this?

2. Isn't there anything Skype can do about this?



Hello Pat,

1. Yes it does. As soon as the "Report Abuse" box is ticked, our Fraud Unit is automatically alerted and the caller blocked. To help us it is very important to keep doing that.

2. The problem is that as soon as we block them they move to a different #.

We're looking at further options but, for obvious reasons, I can't go into detail here.


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 4 of 15 (6,381 Views)
Novel Tourist
I reflexively answered the call when it rang, so presumably my computer is 'infected' - I run a mac, what do I do?
Message 5 of 15 (5,480 Views)
Super Adventurer

I think merely answering that call will not bring any harm to your computer (whether Mac or Windows), unless you visited the sites being suggest and download stuffs from them.  

Message 6 of 15 (5,359 Views)
Tourist
Have had these calls but never replied or did anything about them. Now I cannot get on Skype when anyone calls me. How do I correct this.
Message 7 of 15 (5,244 Views)
Novel Tourist
Yes the same thing happend to me, I got a call just like that.
Although I've been on Skype for over a year and got the call twice! The first time I blocked it and declined then today I got it?! I don't like this suspicious "person" OR "thing".

Regards,
Chloe
Message 8 of 15 (3,975 Views)
Super Adventurer

 

please visit the thread below for instructions and suggestions on how to deal with such unwanted and suspicious activities;

 

How to Handle Suspicious Calls, Messages and Contact Requests (Scam/Spam)

 

 


Message 9 of 15 (3,966 Views)
FJ
Novel Tourist

I have been having exactly the same problem. I realized that it was a scam (I've never answered the call) I just block the person and tick "report abuse from this person" EVERY TIME, but it doesn't seem to do anything, they keep harassing me literally every other day, 7am and 7pm. Do I need to start a new skype account or change my password or something to get rid of them? SO ANNOYING!

Message 10 of 15 (3,917 Views)
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