09-08-2011 22:59 - edited 09-08-2011 23:00
My Skype account was hacked few hours ago, an online number was bought, plus a lot of credit was used.
How can I get my money back ?
I don't see contact support anywhere..please help :-(
My account has also been hacked. I have now lost £80 and skype is refusing to refund it. I'm porting my number to another service and cancelling my skype account. The customer service is appalling.
Same thing happened to me. Skype is a TERRIBLE company to deal with. I only lost 80 pence < 1USD so I don't really care, but I will never load credit onto my account again. Skype just lost a customer. Apart from any free services they have.
I don't see how my account was hacked, I use it very rarley. It just autologs in. I run it on a networked business PC and the IT guys can't find any viruses/trojons on it.
Skype don't care about their customers from my experiences with them
My account was just hacked and a call was made to a cell phone in Indonesia. The hacker changed my account to auto-refill and tried twice to charge my card. But, my card had changed and their recharge was rejected, so I only had to pay for the one call.
I had a live text conversation with Skype and the main thing they said was that I am responsible for the security lapse and that they will not refund a single cent!
I do not want to store my current credit card on Skype anymore. Can you wonder why?