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Updating email address

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Novel Tourist

When updating my email address (we have changed providers) it is asking me for a password. Enter the password (which i used to logon with) and it gives me an error message "400 bad request"


Any suggestions?


Thanking you in advance

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Novel Adventurer

I have a similar problem - I have added a new email address but when I try to change it to primary email, I get a pop-up asking to confirm password, however it rejects my password every time... 

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Hello, kennedycarl and toe_70, and welcome to the Community!


As we here in the Community do not have access to accountholder records, please report your experiences to Skype Customer Service so each incident can be researched and a resolution provided.  Here is the link to use:


Best regards,


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