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Someone is accessing or hacking my account all every day ! ! ! Please HELP !

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Novel Adventurer

My Skype account is being hacked every day and my Skype email and password being changed.

 

i am then unable to access my account as there is someone posing as my self and contacting my friends and asking for money.  THe hacker as also been able to BUY CREDIT into my account using my stored credit card information of which i am unable to delete.

 

I have managed to get back into my account after going through the  'Forgotten Email' section and setting a new password and email.  I can only do this as I have records of 'Previous Order' numbers when I have bought credit from Skype.

 

THe problem is that the HACKER has these ' Previous Orer' numbers as well so he is always able to get back into my account again on a daily basis.  This is SO FRUSTRATING ! ! !

 

Skype security is not good at all ! ! !

 

How cna i resolve this wiithout having to start a new skype adress as I have built up a lot of contacts in skype for my business.

 

ADRIAN HIBBERT
 

 

 

Message 1 of 4 (1,533 Views)
3 Replies
Novel Tourist
Hello, I've same problem! My account've been HACKED. Password and E-mail was changed and now I can't restore my account. Please help me, the HACKER is logged on my account, my friends're writing to him when he's online but he's not replying. I need my account back, cause I got lot of contacts from other states and I don't remember them.
Message 2 of 4 (1,522 Views)
Novel Tourist

On 26 December someone made calls to a Taiwan mobile from my skype account. They had selected a 400 minute package and used up 21.99 euros of my credit. It was all listed in my history of calls !  How can this happen and why do Skype not take any responsibility. I have written to them 3 times and  not received the courtesy of a reply up to now. I have changed my password but will NOT be giving skype any more money. Dissatisfied user! 

Message 3 of 4 (818 Views)
Power User

you may need to contact customer service for further assistance;

 

http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911

 

 



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