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Scary unsolicited call

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Novel Tourist

Hi,

I just received a call from helpwss.com stating something about an important security alert. I ignored the call and then blocked the number because it was really bizarre. I am wondering if it was a real alert, or was someone trying to be malicious? I need to find out if anyone knows what this was because my parents are older and this will scare them to pieces. If the call was meant to do harm, I need to warn my parents and grandparents. Thanks

Message 1 of 14 (1,982 Views)
13 Replies
Casual Tourist
I I also received a call from helpwss.com. I wonder what's going on.
Message 2 of 14 (1,867 Views)
Novel Adventurer

I got this same call.  It was an artificially created voice, and was basically a scare to get people to go to a helpwss.com (spelled out).  It said that my computer's security wasn't good enough (umm yeah.)

 

I got the call from a user usa-a14.protection.alert.notice (this sounds like more of a targeted advertisement from the name), and this is the first place that Google came up with that was remotely helpful.

 

If there's a better place to share this info, I'll find it.  I'm considering calling Skype tech support up.  Paying customer or not, it's not something I want on my Skype.

Message 3 of 14 (1,831 Views)
Novel Adventurer
And they called again... ugh.
Message 4 of 14 (1,821 Views)
Novel Adventurer
Reported abuse - to repeat, go to the call history
(View menu > Recent)
Select the call in question (HELPWSS.COM will be part of the incoming call information itself, but to be doubly sure, view the profile first)
Right click on the call, and Block it. Reporting abuse is presented in the window that comes up.
Message 5 of 14 (1,815 Views)
Casual Tourist
I just got one of those calls...I'm very upset about it!
Message 6 of 14 (1,756 Views)
Casual Tourist

Got call but did not answer.  Hope this is a real Skype community site since I never entered here before.   It would be amazing if the call had a fake site for the reports.

 

Add abuse to your block of this caller.

 

BTW, funny that Skype's spell check does not recognize the word Skype.

Message 7 of 14 (1,710 Views)
Casual Tourist

I have received same call 10 minutes ago and then again 5 minutes after. Have you guys found out what's going on? :s

Message 8 of 14 (1,704 Views)
Novel Tourist
Yeah, I've received 2 of these today. Gonna guess tomorrow or Monday we'll all get a nice "We're sorry but some of our phone numbers were hacked..." email from Skype, seems like the normal thing for a newly purchased company that falls to Microsoft.
Message 9 of 14 (1,697 Views)
Power User

 

please visit the thread below for instructions and suggestions on how to deal with such unwanted and suspicious activities;

 

How to Handle Suspicious Calls, Messages and Contact Requests (Scam/Spam)

 

 




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