By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Reactivate. Account

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Novel Tourist

Dear, i have been using skype for years and around last year i bought some skype credit, however after using that i never bought any credit anymore. Today i wanted to buy new credit and my account says it is not possiblecand that in order to be able to buy any credit i needed to contact the support team. I have however been able to use my account for skype to skype the whole year. Please help

Message 1 of 2 (331 Views)
1 Reply
Moderator

Hi, Oliviaeveline, and welcome to the Community!

 

Skype's anti-fraud measures may have flagged either your account or the payment method you may have on file as being potentially  fraudulently accessed.  Please do reach out to Skype Customer Service to verify your account with them; we here in the Community do not have access to accountholder records.
  Here is a link to use: contact customer service

 

Kind regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 2 of 2 (320 Views)
Discussion Stats
  • 1 reply
  • 332 views
  • 1 kudo
  • 2 in conversation