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Password Token not recognized.

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Casual Tourist

I searched, found a few with the same topic, but none of them had an actual answer.

 

Anyway, I forgot my password, when I go to reset it they email me a link. I click on the temporary code and it takes me to the enter token page and says

 

"Sorry that password token is not recognized, please try entering it again or get another password token."

 

Manually entering any token sent to me also does not work. tried it approx 5 times.  Anyone hear of a fix for this?

Message 1 of 3 (4,476 Views)
2 Replies
Novel Tourist

Your account is hosed.  You will have to contact them to fix it because time does not fix wrong password entries.  The user name / password token is a joke.  I think it would be real easy for someone to lock out users if someone were to be malicious.

Message 2 of 3 (4,148 Views)
Novel Tourist
Did they ever give you an answer as how to reset?
Message 3 of 3 (2,057 Views)
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