Re: Lost user name and password for my second acco...

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Lost user name and password for my second account

I have had a personal Skype account for years. I recently created another account to explore teaching thru Skype ( it is suppossed to be my business account. I am a Math tutor). The problem is what I don't know what I did with my new account user name and password. The user name must be something like "professorserna" and the password I don't have any idea. In my bank business account I see the two charges:

04/30/2012 PREAUTHORIZED DEBIT SKYPE COMMUNICAT IAT PAYPAL 1204 30   $9.99
04/30/2012 PREAUTHORIZED DEBIT SKYPE COMMUNICAT IAT PAYPAL 1204 30  $10.00
    
( Why two?)

gasernag
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Re: Lost user name and password for my second account

Hi, gasernag, and welcome to the Community!

 

Might you recall the e-mail address you used as the new account's registered e-mail address?  If you do, as if you were searching for a new contact, search using said e-mail address - the new account name should appear in the search results.  Then, you could apply for a new password, the token which will be e-mailed to the registered e-mail address for the new account.

 

Here's how to request a new password:

https://support.skype.com/en-us/faq/FA109/I-ve-forgotten-my-password

 

In order to file with Skype Customer Service to inquire what the nature is of the two charges, we first have to secure access to your new account!

 

Best regards,

elainem77

 

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