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I forgot my password, and my email address too! How can i register to my profile?

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Novel Tourist

Hi,

I have one profile on Skype that i have not used for a long time. I forgot my password, and my email address. How can i assess my profile? Please help me, it is really important!

Message 1 of 4 (16,975 Views)
3 Replies
Power User

if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;

 

https://login.skype.com/account/password-automation

 

Other than this, I think there's is no more way to retrieve your account.  You may need to create a new one.

 



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Message 2 of 4 (16,964 Views)
Novel Tourist

I don't know my password and the e-mail that I created skype account, I just know my skypename and I registerd with my facebook account. Can anyone tell me how can i register to my skype account, when I don't know the password and the e-mail address?

Message 3 of 4 (13,264 Views)
Super Adventurer

viktorimarija wrote:

I don't know my password and the e-mail that I created skype account, I just know my skypename and I registerd with my facebook account. Can anyone tell me how can i register to my skype account, when I don't know the password and the e-mail address?


In your case, you need to contact customer support. They may ask you to answer some verification questions to prove that you indeed own that account, before they can assist you in resetting your password - Just open the link pasted below to see the instructions on how to get in touch with customer service -

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

 



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