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How to find out which email address I used to create my skype account.

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Novel Adventurer

Hello,

 

I have a skype account but cannot recall the email address I used for this account. I know that I have used it in the past for skype credit and most of my friends and family have me on their contact list under that name.

 

I've created a new account since but I would still like to recover the old account since most of my family and friends have that account and I probably still have some skype credit on it.

 

The problem is that I don't have any order numbers or know which credit card was used since I haven't used that account in at least a year and probably more.

 

Can anyone help me?

 

Thanks!

 

Phil

Message 1 of 6 (52,925 Views)
1 Accepted Solution

Accepted Solutions
Novel Tourist
Solution
Accepted by Elaine (Moderator)
‎28-08-2015 11:00

Hi,

 

PFB the path.

 

View -> Profile ->Show full profile ->Email address .

 

Hope this helps

View solution in original post

Message 6 of 6 (28,760 Views)
5 Replies
Power User

 

using your new account, open the Add a Contact button.  Then prepare a list of the possible email address associated with your original account.  Then one by one, enter those email address in the email address field in the search window.  Then once the search results shows your original account, that mean that the email address you entered in the one associated with it.

 

 

 

 



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Message 2 of 6 (52,923 Views)
Novel Adventurer
thanks for the help Primemover but this brings me to my next issue.

I found out the email address associated to my account using the method you suggested, but when I type that email address in the "forgotten your password" page it says "Sorry but that email address is not in our records, please try again."

WEIRD!

BTW the email is philippe.hajjar@mail.mcgill.ca

I'm letting you know so maybe u can help me out

thanks!
Message 3 of 6 (52,919 Views)
Power User

 

in your case, I think you may need to contact customer service, as that account may already have been tagged as inactive by Skype (especially in the case that you haven't used that account for a long time).

 

link to customer service below;

 

https://support.skype.com/support_request

 







IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
SEE MORE TIPS, TRICKS, TUTORIALS AND UPDATES in
| skypefordummies.blogspot.com | 


Message 4 of 6 (52,917 Views)
Novel Tourist

how to find other address?

 

Message 5 of 6 (38,667 Views)
Novel Tourist
Solution
Accepted by Elaine (Moderator)
‎28-08-2015 11:00

Hi,

 

PFB the path.

 

View -> Profile ->Show full profile ->Email address .

 

Hope this helps

Message 6 of 6 (28,761 Views)
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