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FRAUD! SCAM! SPAM!

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Novel Adventurer

Please, please, please, get these guys, this is the 2nd email I have rteceived last time I clicked on it and cancelled my payment as I have NOT autorised Skype to take any money from my account...  

 

Last time my account was hacked and it caused major problems, paypal have been made aware of this and I really think Skype needs to sort this as well.

 

FRAUD! SCAM! SPAM!

You sent a payment of 46.49 GBP to Skype (cashiers@xxxxxxx.com) 

Merchant
Skype
cashiers@xxxxxxx.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - Unconfirmed
United Kingdom
Postage details
The seller hasn’t provided any postage details yet.
Description Unit price Qty Amount
Online Number, 3 month subscription 46.49 GBP 1 46.49 GBP
Subtotal 46.49 GBP
Total 46.49 GBP
Payment 46.49 GBP
Payment sent to cashiers@xxxxxxx.com  
Issues with this transaction?
If you haven't authorized this charge, open a dispute at:

[invalid URL] and get a full refund.
 

 

Tags (3)
1 Accepted Solution

Accepted Solutions
Staff Moderator

TO ALL

 

Please file here:

contact customer service


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
6 Replies
Novel Adventurer

And another:

You sent a payment of 39.00 GBP to Skype (sales@skype.com) 
Thanks for using PayPal. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.


Merchant
Skype
sales@skype.com
Instructions to merchant
You haven't entered any instructions.
Shipping address - Unconfirmed
United Kingdom
Postage details
The seller hasn’t provided any postage details yet.
DescriptionUnit priceQtyAmount
3 month subscription39.00 GBP139.00 GBP
Subtotal39.00 GBP
Total39.00 GBP
Payment39.00 GBP
Payment sent to sales@skype.com 

Issues with this transaction?
If you haven't authorized this charge, open a dispute at:

[invalid URL] / helpcenter/ open_dispute and get a full refund.

 

the link says http forward slash/forward slash/w w w dot paypal dot co dot uk/helpcenter/open_dispute your system keeps removing it...

Moderator

Hi, mannd,

 

Please report these incidents to Skype Customer Support; here is a link to start with: contact customer service

 

I would also recommend you change your Skype account, PayPal account, and the payment method on file passwords immediately if you have not already done so.  You ought to check with the payment method issuer to ensure no further fraudulent charges have been posted to your account.

 

Last and certainly not least, please ensure your computer is fully updated with all of the latest patches available.  Run your preferred anti-spyware/malware/virus software with the latest virus signature files available.

 

Regards,

elainem77

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Novel Adventurer
why don't you have click here and being able to email or message Skype you have a list of unidentifiable links that none allow you to report these fraudsters and most people don't bother. At least paypay have spoof @ paypal why don't you have similar this is what you have:
The Skype Support website.
The Support Network.
Email - follow the steps below to submit your support request to us by email.
Live chat for eligible customers.
mannd
Novel Adventurer

still cannopt find an email being around and around the site, really poor in my opioion, most people would give up, I have tweeted them asking for an eamil so I can send these emails on.  Why am I bothering you need to get your customer services sorted.

Novel Tourist

I recieved this exact same massage and until just writing this I don't even have an account with Skype or have never used them...

 

No money has been taken from my account, but what do i Do....??

 

Charlotte

Staff Moderator

TO ALL

 

Please file here:

contact customer service


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
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