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Cannot delete Credit Card information

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Casual Tourist

I have followed the steps suggested: Went to payment details, selected previous forms of payments, tried to delete the credit card used and I was taken to a screen that said the link could not be found and my credit card still appears. Help!

Message 1 of 7 (1,490 Views)
6 Replies
Novel Adventurer
shame on skype...you know exactly what your doing i want to remove my subscriptions as well as credit card # and it seems impossiable
Message 2 of 7 (1,486 Views)
Highlighted
Novel Adventurer

Same here... someone from Taiwan broke into my account and stole 26€. I tried to delete my credit card info but it seems that option doesn't even exist. Finally I called my bank and blocked my credit card.

 

Andrej, Slovenia

Message 3 of 7 (1,338 Views)
Power User

you may need to contact customer service, and request for assistance or ask them to delete your credit card details in your account;

 

How to Contact Skype Customer Service

 

 




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Message 4 of 7 (1,331 Views)
Novel Tourist

I also tried to delete an old credit card that is no longer valid and replace it - and I get a window showing ! - and it is not deleted.  I cannot change the credit card details.  What to do????

Message 5 of 7 (762 Views)
Novel Adventurer

Shame on skype… robbery is better.i am planning to disable my credit card as last option. My subscription got expired since call was not getting disconnected from mobile app evenafter I disconnect.. I want to remove that expired subscription, but didn’t happen. Tried deleting credit card information since I have another account & this automatic renewal not needed. But its saying page not found ( not internet problem, it shows within skype website ) & doesn’t allow while trying to delete credit card details . Customer care is also very slow to reach. Now feeling cheated. since auto recharge of subscription will happen on both account & it will be useless.

Message 6 of 7 (611 Views)
Novel Adventurer
Get in touch with your Bank and ask for new Card and cancel old one. Open a account with your bank just for internet payments.Just keep a small amount on there. Never ever keep your credit card details or use a credit card on your mobil phone its very unsafe.
Message 7 of 7 (585 Views)
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