By using this site you agree to the use of cookies for analytics, personalised content and ads. Read more

Can you help me to get back my old skype account

This topic has been archived. To keep discussions in the Skype Community relevant we archive topics that haven't seen activity in the past 6 months. Read more about about archiving
Casual Adventurer

Hello 

Before few years my friends somehow fount my skype password and changed or did something with it - I don't know

and when I try to change it , all the times shows me this text and I can't change my password  

Enter a new password Please check your details and change your password

Your email *edited for privacy*
Please contact Customer Service for further assistance
Your Skype Names

You’ve got more than one Skype Name. Please choose which one you want to change the password for.

Skype Name  Select Skype Name 

 

Change password and sign me in or Cancel

 

Now I remembered that I had that old skype account and I tried to get it back , but it shows the same text and I can't get back my account

maybe somehow you can help me

 

my old skype account nick is Atkal2 

Message 1 of 27 (26,688 Views)
26 Replies
Casual Adventurer

my email adress is *edited for privacy*

you could please send me a new password to my email !

Message 2 of 27 (26,661 Views)
Casual Adventurer
then can you please help me or not ?
Message 3 of 27 (26,647 Views)
Moderator

 Hello, Atkal2, and welcome to the Community!

 

Thank you for your patience in awaiting a reply to your posts; we are all volunteers.

 

First things, first: please never, ever include in your posts on any public community or forum such as this any personally identifiable information such as an e-mail address or telephone number.

 

As we are a Skype user-to-Skype user Community, we as members are not authorized to address account-related matters.  Here is a link for you to reach out to Skype Customer Service: contact customer service

 

Best regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 4 of 27 (26,625 Views)
Casual Adventurer

Im using password token and trying to change password , but the password is not changing  :mansad:

 

and sorry for writing my email adress I didnt know that I cant write it :/

Message 5 of 27 (26,621 Views)
Moderator

Hi, Atkal2,

 

Regarding including your e-mail address; no worries!  Now you know.  y):

 

Regarding not being able to re-set your password, here is more information from the Windows message board here in the Community for you to review and consider:

http://community.skype.com/t5/Windows/Can-t-change-password/m-p/1320#M206

 

Please post back with what computer/operating system or device you are using, as the instructions of how to resolve such issues is sometimes dependent upon which platform the Skype Client software is running.

 

Thanks,

Elaine

 

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 6 of 27 (26,615 Views)
Casual Adventurer

I read that topic and tried to change it , but it shows the same text and doesn't change my password

 

Im using windows 7 on acer laptop.

Message 7 of 27 (26,610 Views)
Casual Tourist

Please help me I wrote in the old password when I wanted to make a phonecall to Finland, because my computer was fixed and they changed many different programs so I guess they changed smething in skype too. So I took a new password which is astrid7174 and now I lost everything, my account, my adresses and can`t get back to my old skype. I try to call my brother and there is no credit! Please help me to get back all my old information

like my credit card number, when I want to put in money in my account. It was automat.

 Thank you for your help skype has sent me 2 different security numbers but it just comes back to astrid7174.

Message 8 of 27 (26,524 Views)
Moderator

 Dear Astrid ... Welcome to the Community!

 

Your enquiry must be resolved by Skype Customer Service as only they have the authority to manage user accounts.  Here is a link to contact them: contact customer service

Skype Premium subscribers are eligible for live chat support; a "Day Pass" may also be purchased.  Outdated.

 

Best regards,

Elaine

__________________________________________________________________________________________________
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety
Message 9 of 27 (26,519 Views)
Casual Tourist
Please help me to go for my old skype page, my friends thanks
Message 10 of 27 (22,438 Views)
Discussion Stats