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Account Blocked

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Novel Tourist

Hi, When I try to make a call. It says Account is Blocked. Please Unblock the Account. UserName: [Redacted for privacy] The account is being used by my family members in Nepal but I will be loading money here from Australia. I think that is why you blocked the account. Please action as soon as possible.;

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Super Adventurer

when you open the menu "Skype" - "Account", do you see an information on blocking? is some of the text blue, i.e. a link to the customer servive? If not, contact them this way:

 

https://support.skype.com/de/support_request_form?needsLogin=true&topic=6270000000026313936&problem=...



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Esteemed Adventurer

bhoothunter wrote:
Hi, When I try to make a call. It says Account is Blocked. Please Unblock the Account. UserName: [Redacted for privacy] The account is being used by my family members in Nepal but I will be loading money here from Australia. I think that is why you blocked the account. Please action as soon as possible.;

Here are the things that you can do if your account is blocked:

1. Try to release it through https://support.skype.com/en/account-recovery.

2. Contact Customer Support by clicking and signing in to http://www.skype.com/go/contactcs.

 

Read more at How and When to Contact Skype Customer Support.

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