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i want live chat with skype customer care

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Casual Tourist

When i try to call india over the land line and mobile it is connected but after 22 second it is hold

can you calerify to me please why is doing like that

9 Replies
Super Adventurer

Here's how you can contact the customer service.  The live chat support option is only available for premium/selected members;

https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service

 



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Message 2 of 10 (7,072 Views)
Novel Tourist

my was suspended

Novel Adventurer

I recharged my account last 16.08.2013, but right now it has stopped the service, kindly rectify my problem,reactivate my account.

 

log in: [Removed for privacy]

Message 4 of 10 (6,617 Views)
Super Adventurer

richardlee0071 wrote:

my was suspended


contact customer service as well for clarifications and further assistance.

 



IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
 
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Message 5 of 10 (6,537 Views)
Super Adventurer

magalingam wrote:

I recharged my account last 16.08.2013, but right now it has stopped the service, kindly rectify my problem,reactivate my account.

 

log in: [Removed for privacy]


just the same in your case.  Only customer support can access your account info/records, and provide explanations on why the service you availed was stopped.

 



IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
 
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Message 6 of 10 (6,537 Views)
Novel Tourist

hi

my 2500mins suppose to start today but it dint start

Message 7 of 10 (6,040 Views)
Moderator

Hi, Golda1234, and welcome to the Community!

 

Please contact Skype Customer Service directly to determine why your subscription did not start.  Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service

As you know you intend to contact Customer Service, skip past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the "button" appears at the lower right corner of the website page). You may also skip past in Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.

Regards,
Elaine

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Message 8 of 10 (6,031 Views)
Novel Tourist

My account is suspended: I dont now why?

 

Message 9 of 10 (5,733 Views)
Moderator

Dear Readers,

 

For all of the enquiries posted, above, the best information we can provide is the same:

please contact Skype customer service

 

As our Community Guidelines detail, as does the blue box above the message listings, the Community is not a branch of Skype Customer Service.  Only Skype Customer Service has access to Skype accountholder records and only they can address account-related matters.

 

Thread (topic) now closed.

 

Regards,

Elaine

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Message 10 of 10 (5,720 Views)
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