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Your account has been restricted from using Skype's paid features

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Novel Adventurer
Hi, I am not able to make calls to mobiles. Already raised the issue to support and followed the steps mentioned by them. Still (after 4 days) I am not able to use paid features. Could you please help?
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HP_1 wrote:
Hi, I am not able to make calls to mobiles. Already raised the issue to support and followed the steps mentioned by them. Still (after 4 days) I am not able to use paid features. Could you please help?

Hi, your account should now be unblocked. Let me know if you have any issues.

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Staff

HP_1 wrote:
Hi, I am not able to make calls to mobiles. Already raised the issue to support and followed the steps mentioned by them. Still (after 4 days) I am not able to use paid features. Could you please help?

Hi, your account should now be unblocked. Let me know if you have any issues.

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Message 2 of 9
Novel Adventurer

It works now, able to call on mobile phones

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Message 3 of 9
Novel Adventurer

Hello, I am having the same issue. I keep getting the "Your account has been restricted from using Skype's paid features" message, but when I click the link to "fix your account", there doesn't seem to be an issue. I haven't been able to use Skype for a while because of this. Can someone please help me unblock my account?

 

Thanks,

Anita

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Message 4 of 9
Staff

Anita365 wrote:

Hello, I am having the same issue. I keep getting the "Your account has been restricted from using Skype's paid features" message, but when I click the link to "fix your account", there doesn't seem to be an issue. I haven't been able to use Skype for a while because of this. Can someone please help me unblock my account?

 

Thanks,

Anita


Hi Anita. Thanks for contacting. Can you check your account again and see if it works.

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Message 5 of 9
Novel Adventurer

Thanks it is now working! 

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Message 6 of 9
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Novel Adventurer

Hi, I'm not able to purchase a Skype number. It says my account has been restricted with a link to "fix your account". When I clicked to the link and followed what it says, my account looks working properly. But it's still the same.

 

Please help me out.

 

Screenshot from 2017-05-20 04-11-54.png

 

Screenshot from 2017-05-20 04-15-19.png

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Message 7 of 9
Staff

hsk2 wrote:

Hi, I'm not able to purchase a Skype number. It says my account has been restricted with a link to "fix your account". When I clicked to the link and followed what it says, my account looks working properly. But it's still the same.

 

Please help me out.

 

Screenshot from 2017-05-20 04-11-54.png

 

Screenshot from 2017-05-20 04-15-19.png


Hi!

Could you please private message me your Skype username by going on my community user page and on the right side you will be seeing a button "Send PM".

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Message 8 of 9
Casual Tourist

Hi - I am also getting the same message - Your account has been restricted from using sky'pes paid features

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Message 9 of 9
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