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RESOLVED - Unlimited World doesn't cover mobiles in every country

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Novel Adventurer

Still no answer from Skype´s support network!

 

Still not able to make a call although my subscription is active and paid for!

 

Still Skype is encouragingme to buy more credit if I want to make a call!

 

Dear Support Nework!  Could you please swich my account from Skype Credit to a Subscription so that I am able to use the service I have paid for!

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Staff

Hi there,

Your subscription Unlimited World is active, but it doesn't cover Australia mobile numbers, only landlines.
You can check this from: http://www.skype.com/intl/en-us/prices/pay-monthly#UnlimitedWorld
Also from your account under subscription settings: https://secure.skype.com/account/call-phones/packages

If you wish to call Australia mobiles then you need a different subscription from:
http://www.skype.com/intl/en/prices/pay-monthly/#AU

 

 

Let me know if you have any further questions about your subscription.

 

Andre


If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
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Novel Adventurer

Thank you Andre!

 

Cheers

Erla

Message 3 of 3 (243 Views)
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