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RESOLVED - Unlimited World doesn't cover mobiles in every country

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Novel Adventurer

Still no answer from Skype´s support network!


Still not able to make a call although my subscription is active and paid for!


Still Skype is encouragingme to buy more credit if I want to make a call!


Dear Support Nework!  Could you please swich my account from Skype Credit to a Subscription so that I am able to use the service I have paid for!

Message 1 of 3 (263 Views)
2 Replies

Hi there,

Your subscription Unlimited World is active, but it doesn't cover Australia mobile numbers, only landlines.
You can check this from:
Also from your account under subscription settings:

If you wish to call Australia mobiles then you need a different subscription from:



Let me know if you have any further questions about your subscription.



If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!
Message 2 of 3 (260 Views)
Novel Adventurer

Thank you Andre!




Message 3 of 3 (246 Views)
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