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Problems calling designated country with Skype Premium

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Casual Tourist

Greetings -

 

I am new to Skype and subscribed to Skype Premium about a month ago and designated Belgium as the country for my unlimited calls.  When I try to call a number in Belgium, a window pops up and indicates that I need to purchase Skype credit in order to complete the call.  I have tried to make several calls, but they do not go through and they are logged in my call history for 0:00 minutes each at a $0.00 cost.  My profile has Belgium properly designated.

 

Any advice on how I can fix this?

 

 

Jeff

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Accepted as a solution by jp1450
‎28-08-2015 11:00

jp1450 wrote:

Any advice on how I can fix this?


Hello Jeff,

The message you are receiving indicates that you are attempting a call not covered by your Plan. In the case of Belgium only calls to landlines are included (not cellphones).


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Staff Moderator
Solution
Accepted as a solution by jp1450
‎28-08-2015 11:00

jp1450 wrote:

Any advice on how I can fix this?


Hello Jeff,

The message you are receiving indicates that you are attempting a call not covered by your Plan. In the case of Belgium only calls to landlines are included (not cellphones).


TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.

I recommend that you always run the latest Skype version: Windows & Mac

If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.
Message 2 of 2 (804 Views)
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